Fern House Surgery
Fern House, 125-129 Newland Street, Witham, Essex, CM8 1BHContact details and opening times
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Reviews
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Review titled Great team
Rated 5 stars out of 5
by Steve Smith - Posted on 06 May 2025
I attended fern house surgery on 3 consecutive days, 28th - 30th April for various reasons On 28th I had an ECG appointment and on the 29th a blood test. Also on 29th had a blood check for possible blood clots On three separate occasions I was seen by three different members of the fern house team and I have to say how excellent and professional they were. My ECG was late evening and there was no rush, the nurse was excellent in her approach and made me feel at ease. On the next visit 29th blood test, again, the nurse was very good and offered up the opportunity for my pneumonia injection, which she delivered And on my visit Wednesday, again a different member of the team, who spent the time to listen to my gripes and moans, but made the visit, as with the others so easy I mentioned this to my GP on the 2nd wen I saw him and hence my review. Great team and when I am there I listen to people and not derogatory to any one in person, but people just seem to moan for the sake of moaning, so I felt I needed to take the time to praise the team, the surgery and the environment, which is easy, well managed and a credit to the NHS The three ladies concerned were easy in character, very friendly and made you feel comfortable, as I said, no rush and very polite I must also acknowledge the attention I was given last week was exceptional on my health and wellbeing, I'm not going through a great time at the moment, but their interaction, including my Drs professional concern, does make me feel like everyone is doing what they can and should be recognised as such Excellent team from start to finish and thank you for that little extra care, which goes a long way, but doubt it is very often recognised Thank you Steve
Visited April 2025
Fern House Surgery has not yet replied.
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Review titled Prompt Very Good Service 26 September 2024
Rated 5 stars out of 5
by Keith Brooks - Posted on 27 September 2024
Catheter fitted by (outpatients) Hospital staff however, problems encountered. Advised by Hospital that need to attend Doctor's Surgery or A&E to resolve. My wife spoke to Fern House receptionist who booked an immediate appointment with a Clinician. After discussions the Clinician referred me to Community Nurses. Advised that a Community Nurse would attend to resolve issues. A Community Nurse arrived within 2 hours, removed hospital catheter and fitted another which worked without issue and left a backup contact number if any other issues were encountered. I am very pleased with the outcome and I'd like to thank everyone involved for such a speedy response to a situation which was causing me considerable anxiety. I have benefitted from people who have provided very good professional behaviour in all areas of their work.
Visited September 2024
Fern House Surgery has not yet replied.
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Review titled Appreciation of Experience as patient at Fern House Surgery
Rated 5 stars out of 5
by Valerie N - Posted on 24 August 2024
My purpose is to put in writing the excellent experience i had on Monday 5th August from members of the staff in Fern House Surgery. As a result of an accident at home I sustained a very nasty gash on my right arm which needed immediate attention. My husband took me to Fern House Surgery where I received prompt attention from the receptionist followed by immediate attention by Nurse who repaired the 'damaged' skin with medical adhesive strips completing the treatment with a medical dressing. I have since had three more dressing appointments after which it can be clearly seen what a superb repair job has been achieved. The service I received was fast and caringly administered. I could not have received better. I have one further dressing appointment but it is already evident that with the speed and skill given my wound has healed exceptionally well.
Visited August 2024
Fern House Surgery has not yet replied.