Fern House Surgery
Fern House, 125-129 Newland Street, Witham, Essex, CM8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prompt Very Good Service 26 September 2024
Rated 5 stars out of 5
by Keith Brooks - Posted on 27 September 2024
Catheter fitted by (outpatients) Hospital staff however, problems encountered. Advised by Hospital that need to attend Doctor's Surgery or A&E to resolve. My wife spoke to Fern House receptionist who booked an immediate appointment with a Clinician. After discussions the Clinician referred me to Community Nurses. Advised that a Community Nurse would attend to resolve issues. A Community Nurse arrived within 2 hours, removed hospital catheter and fitted another which worked without issue and left a backup contact number if any other issues were encountered. I am very pleased with the outcome and I'd like to thank everyone involved for such a speedy response to a situation which was causing me considerable anxiety. I have benefitted from people who have provided very good professional behaviour in all areas of their work.
Visited September 2024
Fern House Surgery has not yet replied.
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Review titled Appreciation of Experience as patient at Fern House Surgery
Rated 5 stars out of 5
by Valerie N - Posted on 24 August 2024
My purpose is to put in writing the excellent experience i had on Monday 5th August from members of the staff in Fern House Surgery. As a result of an accident at home I sustained a very nasty gash on my right arm which needed immediate attention. My husband took me to Fern House Surgery where I received prompt attention from the receptionist followed by immediate attention by Nurse who repaired the 'damaged' skin with medical adhesive strips completing the treatment with a medical dressing. I have since had three more dressing appointments after which it can be clearly seen what a superb repair job has been achieved. The service I received was fast and caringly administered. I could not have received better. I have one further dressing appointment but it is already evident that with the speed and skill given my wound has healed exceptionally well.
Visited August 2024
Fern House Surgery has not yet replied.