FAIRBROOK MEDICAL CENTRE
4 Fairway Avenue, Borehamwood, Hertfordshire, WD6 1PRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Jose Leiva - Posted on 10 May 2025
The service was very good and quick and All staff and Dr were very helpful and kind. Overall was a great experience. I will recommend the GP to everyone.
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Jose, Thank you for your kind words. We’re happy to hear that you found our service quick and our team helpful and kind. We're grateful for your recommendation and pleased you had a great experience. Abbas-Ali Somji Business and Compliance Manager
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Review titled Quick appointment
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2025
Never used the triage service before. Submitted form at 8.10. Had a call from surgery and 8.20 and appointment at 9.45. Waiting room was packed but was seen quite quickly. Triage was much better than spending an hour on the phone being told your 50 in the queue
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Patient, Thank you for your feedback. We’re glad your first experience using the triage system was such a smooth one, with a quick response and timely appointment. It’s great to know you found it more efficient than calling, we really appreciate your comments. Abbas-Ali Somji Business and Compliance Manager
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Review titled Lovely Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2025
The staff here are always friendly and helpful. I felt listened to and the Dr was very kind and supportive. The new triage system also works extremely well. It’s simple to complete the online forms and I’ve always had a timely response. I know how hard it is to run a Practice, you make it look so easy and do it really well! Well done!
Visited May 2025
FAIRBROOK MEDICAL CENTRE has not yet replied.
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Review titled Good triage system
Rated 4 stars out of 5
by Anonymous - Posted on 19 May 2025
New triage system has so far been very easy for me having had to use it several times this year. It’s meant I don’t have to sit on the phone in a long queue, and I get a quick response to the medical enquiry I sent online via text or call. Triage seems to be doing what it was put in place to do.
Visited May 2025
FAIRBROOK MEDICAL CENTRE has not yet replied.
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Review titled Very impressive service
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2025
Asked for an appointment at 1pm and was with a GP by 4pm. In addition the GP was v open and patient. Reception staff also very friendly and arranged a follow up appointment easily. So far my experiences after changing practices earlier this year have been positive.
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Patient, Thank you for taking the time to leave a review. We’re delighted that you had a positive experience with both the GP and our reception team. It's great to hear that your transition to our practice has been smooth and that our triage system supported a timely appointment. Abbas-Ali Somji Business and Compliance Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
Did the form online so easy Great service Fast response The best doctor surgery Excellent reception staff
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Patient, Thank you for your enthusiastic feedback! We’re so pleased to hear that you found the online form easy to use and the response time quick. Your kind comments about our doctors and reception team are much appreciated. Abbas-Ali Somji Business and Compliance Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2025
Since moving to the triage system you are responded to promptly with appropriate action whether a face to face appointment on the day or something else. Friendly staff and great service.
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Patient, Thank you for your lovely review. We’re pleased to hear that the triage system has been working well for you and that you’ve had a positive experience with our team. Friendly and responsive care is exactly what we aim for. Abbas-Ali Somji Business and Compliance Manager
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Review titled Empathetic dr
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2025
I recently joined the Surgary and had an emergency appointment today. The dr was so nice and understanding and sympathetic and prescribed what I needed
Visited May 2025
FAIRBROOK MEDICAL CENTRE has not yet replied.
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Review titled Quick response
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2025
I went online and filled in a triage form at 1pm. Although there wasn’t an exact link to what I was enquiring about, I received a call offering me an appointment with the doctor I wanted to speak to at 2.30. The doctor was very helpful and was able to assist me.
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 16 May 2025
Dear Patient, Thank you for sharing your experience. We’re pleased that you were able to book with the doctor you wanted and that the triage system supported your needs, even without an exact form match. It's great to hear the doctor was helpful and responsive. Abbas-Ali Somji Business and Compliance Manager
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Review titled Very quick response
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
I filled out the form at 8am, had a call by 8:20 and a drs appointment at 9:20. They were running behind so I did wait about half an hour but I was seen and dealt with
Visited May 2025
Review titled FAIRBROOK MEDICAL CENTRE
Replied on 08 May 2025
Dear Patient, Thank you for taking the time to share your experience. We're really glad to hear that you found the process quick and efficient. We appreciate your patience with the short wait, and we're pleased that you were seen and supported. Abbas-Ali Somji Business and Compliance Manager