Reviews

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1. Review titled Have been fobbed off by the GP.

   ★

   Rated 1 star out of 5

   by JOY - Posted on 06 March 2023

   I called at about 11am, explained that I am anaemic, type 2 diabetic, have fibroid issues and new cross hospital has stated that the GP have to refer me again as I had a failed embolisation procedure last year. I called a week ago to say this and was told the GP receptionist that they would pass my message on to the GP and that they would refer me. Have called today and was told there is no referral on my record to the hospital. Have been told to call in the morning the next day at 8am where I would obviously be 30 in the queue or they hang up when they pick up. They said their bookings for the whole month was no longer available to see a doctor not even for a telephone consultation. I believe I have been fobbed off and have not been taken seriously. Knowing a week ago I had UTI and was given antibiotics. Find it extremely unacceptable that they are unable to book an appointment to see a doctor face to face even for days in advance or telephone consultation except you call at 8am, when they are open till 5pm.

   Visited March 2023

   Report as unsuitable

   Ettingshall Medical Centre has not yet replied.

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