Elthorne Park Surgery
106 Elthorne Park Road, Hanwell, London, Greater London, W7 2JJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Very efficient and caring staff who put you at ease and listen to your concerns. The doctor made sure I was comfortable and prepared for a painful injection and completed the procedure swiftly and efficiently.
Visited July 2023
Elthorne Park Surgery has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
Excellent caring experience which is how it has always been for me. I have only known a very professional approach by all doctors and the rest of the staff which make a very well conducted practice
Visited July 2023
Elthorne Park Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2024
They checked my health nicely, And also staff are very kindly 🙏 So therefore I am very interested my GP
Visited June 2023
Elthorne Park Surgery has not yet replied.
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Review titled From bad to worse.
Rated 1 star out of 5
by Anonymous - Posted on 23 June 2023
Dropped in this morning to get an appt. for my daughter. Told no appointments for three weeks. Told to try ringing at 8.00 in the morning which is not possible due to work commitments. This practice has been poor for twenty years but there has been a dramatic decline in the last ten years. It's just dreadful.
Visited June 2023
Review titled Elthorne Park Surgery
Replied on 26 June 2023
I am sorry to hear your experience of making an appointment for your daughter was frustrating. We do offer a full range of appointment types - anything urgent we will triage on the day but we also offer routine consultations which can be either telephone or face-to-face. There may be a wait time for these. You can also contact us using the eConsult on-line platform via the practice website. We have tried hard to evolve the appointment system coming out of the pandemic, and have a range of new staff including Physician Associates as well as a scheme working with a local Community Pharmacy to try and help alleviate the pressure on GP appointments.