Ratings and reviews
Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
This is by far the best doctors surgery in the area there has been many times I have called up on the morning 9am and have an appointment by 10am the same day I hear all these story’s from friends and family that they can’t get an appointment with there drs and spend all day waiting by the phone for a call back I have never once had this problem with elm tree I have been registered with this drs for a while now but my partner and 2 childen have now registered here as it’s fantastic and so glad I don’t have the problems of struggling to get an appointment especially when it comes to one of my daughters thankyou elm tree hope the all the staff at elm tree can see this review and keep up the good work
Visited December 2023
Review titled Elm Tree Surgery
Replied on 03 March 2024
Dear Anonymous Thank you so much for your review. We are so pleased that you and your family are happy with the care we provide. Our ethos is to provide a professional, accessible, high quality and comprehensive healthcare service that inspires confidence in our patients, with one of the basic elements being that good health care should be accessible to all, for this reason we evaluate our access and appointment system on a regular basis. We will certainly share your comments with the Practice Team. Thank you.
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 September 2023
Exceptional service from Practice staff and Medical staff very professional and treat patients with respect and care.
Visited September 2023
Review titled Elm Tree Surgery
Replied on 25 September 2023
We are pleased you had a good experience at the practice! Our aim is to provide the best possible care to our patients and we welcome any feedback that would help us review and improve the service we offer. We will most certainly pass this on to the practice team. Thank you. Practice Business Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2023
Elm Tree Practice is a really good surgery. In my personal experience the staff and doctors have always been very attentive and try their best to meet any medical enquiry I have. I would highly recommend this practice to anyone looking for 1st class medical advice or attention.
Visited August 2023
Review titled Elm Tree Surgery
Replied on 30 August 2023
Dear Anonymous Our aim is to provide the best possible care to our patients and we welcome any feedback that would help us review and improve the service we offer. We are pleased you had a good experience at the practice and will most certainly pass this on to the practice team. Thank you for your kind comments. Practice Business Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
Got an appointment for the next day, saw an excellent health practitioner who dealt with my issue promptly and efficiently.
Visited August 2023
Review titled Elm Tree Surgery
Replied on 30 August 2023
Dear Anonymous We welcome any feedback that would help us review and improve the service we offer, our aim is to provide the best possible care to our patients. We are pleased you had a good experience at the practice and will most certainly pass this on to the practice team. Thank you for your kind comments. Practice Business Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Graeme - Posted on 15 April 2023
I am diabetic and this practice has done more for me in the short time I have been with you. than my last doctors of 15 plus years ever did for me keep up the excellent service be rest assured that all my family and friends know about the excellent service you provide thank you.
Visited April 2023
Review titled Elm Tree Surgery
Replied on 30 August 2023
Dear Graeme We are pleased you had a good experience at the practice! Our aim is to provide the best possible care to our patients and we welcome any feedback that would help us review and improve the service we offer. We will most certainly pass this on to the practice team. Thank you for your kind comments. Practice Business Manager
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Review titled Brilliant practice and staff
Rated 5 stars out of 5
by Brian Bowes - Posted on 28 April 2023
Only being with the practice a short time and had 3 calls from the doctors regarding my diabetes the practice I have just left never not once rang me regarding my condition staff are really really helpful and always happy to see you would definitely recommend to family and friends
Visited March 2023
Review titled Elm Tree Surgery
Replied on 30 August 2023
Dear Mr Bowes Thank you so much for your positive feedback. Our aim is to provide the best possible care to our patients and we are pleased you had a good experience at the practice and will most certainly pass this on to the practice team. Thank you for your kind comments. Practice Business Manager
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Review titled Joan Hargreaves
Rated 5 stars out of 5
by Joan Hargreaves - Posted on 06 March 2023
Best decision I ever made to move to this practice I have had nothing but excellent care from the Doctors health care professionals and receptionists nothing is to much to trouble for them I can’t praise them enough everyone is so friendly and helpful I would recommend anybody looking to register with a surgery to consider Elmtree Surgery you won’t be disappointed
Visited November 2022
Review titled Elm Tree Surgery
Replied on 09 March 2023
Dear Joan Thank you so much for your kind comments and taking the time to leave a review. Our aim is to provide the best possible care to our patients and we appreciate any feedback that we get. We will make sure that we pass this onto the team and are so pleased that you had a good service at the practice. Practice Manager
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Review titled Best surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
Absolutely fantastic staff nurses and healthcare professionals with lots of care understanding and professionalism and dedication they really give their all and are very happy to help keep up the great work
Visited November 2022
Review titled Elm Tree Surgery
Replied on 09 March 2023
Dear Anonymous Our aim is to provide the best possible care to our patients and we appreciate any feedback that we get. Thank you so much for your kind comments and these will be shared with the Practice Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anthony Ridge - Posted on 15 September 2022
Couldn't praise elm tree surgery enough all the staff are so nice and pleasant to talk to..receptionists very friendly..nurses and dockters make you feel very welcome and feel good as you have left .. best decision changing to elm tree surgery :)
Visited September 2022
Review titled Elm Tree Surgery
Replied on 22 September 2022
Dear Anthony Thank you so much for your kind comments and taking the time to leave a review. We will make sure that we pass this onto the team and are so pleased that you had a good service at the practice. Our aim is to provide the best possible care to our patients and we appreciate any feedback that we get. Thank you Practice Business Manager
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2022
I attended for two appointments, one to have my annual blood review and the other to see a doctor for follow up. The experience was excellent, the surgery very clean and fresh, both practitioners very friendly, knowledgable and caring of my needs and anxieties.
Visited August 2022
Review titled Elm Tree Surgery
Replied on 21 September 2022
Dear Anonymous We are pleased you had a good experience at the practice and will most certainly pass this on to the practice team. Our aim is to provide the best possible care to our patients and we welcome any feedback that will help us review and improve the service we offer. Thank you for your kind comments.