Elliott Hall Medical Ctr.
165-167 Uxbridge Road, Hatch End, Pinner, Middlesex, HA5 4EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding service
Rated 5 stars out of 5
by John Moriarty - Posted on 15 March 2023
I had an appointment with Dr. ??? (cannot name due to NHS guidelines) at 11.12am Tuesday14th March at Elliot Hall Medical Centre who kindly arranged for me to have a x-ray. I went to Northwick Park at 2.00pm that same day and was seen within 10 minutes. I received a text from the same doctor on Wednesday 15th March morning less than 24 hours from first seeing her, giving me the all clear. Absolutely brilliant service from both Elliot Hall and Northwick Park Hosbital. Many, many thanks for providing such a holistic, joined up and overarching service. I am extremely grateful to you.
Visited March 2023
Review titled Elliott Hall Medical Ctr.
Replied on 04 April 2023
Thank you for your positive comments about the surgery. We will share your comments with the team Kinds regards Elliott Hall Medical Centre
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Review titled Disappointing
Rated 1 star out of 5
by Anonymous - Posted on 28 February 2023
I had booked an appointment for a blood test and also received a message on the NHS app about the appointment only to be told it was not in their system. It’s not easy to take time off work and I had been waiting in the cold in the car park taking work calls only to be told they had nothing in the system. The receptionist who made the appointment was very short and impatient, if she took the extra minute I wouldn’t have had to waste my time. Another time I was told the doctor would ring me back in three hours only to be told they didn’t have any record of my call . I understand the surgery gets lots of calls and just as they expect us to understand , I need them to know I too have a job and juggle a few things to get to my appointments on time , the least they can do is get the appointments correct. I am reviewing this as anonymous as I will unfortunately need to use this surgery but I am not impressed with their service.
Visited February 2023
Review titled Elliott Hall Medical Ctr.
Replied on 28 February 2023
We are very sorry you have had cause to complain. So that we can understand what went wrong and investigate this further it would be helpful to discuss this with you. Please contact the surgery on 020 8428 4019 and ask to speak to Janine, Laura or Marie. We apologise again for any inconvenience caused. Elliott Hall Medical Centre
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Review titled Professional and caring practice
Rated 5 stars out of 5
by Anna Moriarty - Posted on 25 July 2022
Having been seriously unwell for a number of months, my experience with Elliott Hall Medical Practice has been superb. No stone was left unturned in order to determine a diagnosis. My care was a perfect example of how a medical practice should look after one of their patients who are struggling. I am truly grateful for everything that has been done to help me and the wonderful support that I am still receiving.
Visited July 2022
Review titled Elliott Hall Medical Ctr.
Replied on 24 October 2022
Thank you for your positive comments about the surgery. We will share your comments with the team We do hope that you are now feeling better Kinds regards Elliott Hall Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Rakesh - Posted on 11 July 2022
I have in the last 2 years experienced more illness than at any other time in my life. I cannot fault the service i have received from Elliot Hall .
Visited June 2022
Review titled Elliott Hall Medical Ctr.
Replied on 11 July 2022
Thank you for your positive comments about the surgery. We will share your comments with the team Kinds regards Elliott Hall Medical Centre