Ecclesall Medical Centre
334 Millhouses Lane, Sheffield, South Yorkshire, S11 9JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very frustrated
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2023
Trying to call this surgery is sending my anxiety through the roof! I made a call yesterday and after 30mins waiting I still didn’t get an appointment! I visited the surgery on the 2nd Oct and I was told i would need a review within one month and I would get a phone call to make an appointment. I never got that call !! Apparently there wasn’t a note saying this so basically I must have made it up! After the call I received a text with an appointment on the 30th Oct but guess what I can’t make that appointment because I have to work! Since when did this change where they issue your appointment like a hospital appointment rather than you have options. So now this will be another phone call and no doubt it will be they send me another appointment! The reason I need to see a doctor is because my anxiety is so bad but this is actually making it worse. What had happened to this practice? This used to be such a good practice and you could make a phone call with a small waiting time and be issued an appointment at your convenience. Mental health is on the the rise and there is zero support out there unless you pay private. I have worked all my adult life and paid into the system so I don’t think it’s much to ask for a little bit back do you?
Visited October 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Super Practice
Rated 5 stars out of 5
by Andrew - Posted on 21 October 2023
I have been with Ecclesall Medical Practice for many years now. I have always found the Receptionists, nurses and GPs to be friendly, helpful and caring. On my most recent visits the receptionists have taken the time to listen carefully, understand and resolve any issues.
Visited October 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2023
I have been a patient at Ecclesall Medical Centre for a number of years and have always received excellent care. I recently used the new system for making appointments etc and at first thought it rather difficult as I am almost 80. However I persevered I would like to say I am very impressed with the simplicity of it and it will hopefully benefit both staff and patients alike. My thanks to all the staff and Doctors at the practice for their dedication and care.
Visited October 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Professional friendly practise
Rated 5 stars out of 5
by Kathy Pearsall - Posted on 15 August 2023
I would like to say on behalf of my family I have found the practice helpful friendly at all times. I think the NHS is under such enormous pressure and they continue to deliver a first class service.
Visited August 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 26 August 2023
I went yesterday for my annual diabetes check, it was my second appointment. In both appointments the nurses were very professional, kind and knowledgeable. I received very good advise and as usual I leave these meetings feeling at ease. Thank you for your advice and for your excellent work
Visited August 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Busy practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
The receptionist on duty during my phone call and subsequent visit to the surgery was friendly, calm, clear speaking and helpful. The Dr I saw, listened attentively to my problems, only interrupting to ask pertinent questions. A small test was organised and he will follow up when the results are back. The practice is obviously busy, but the staff I saw never made me feel rushed or hurried which, being an OAP, was comforting and inspired confidence.
Visited July 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
I received a phone call within a few days after explaining that it wasn’t urgent . I was listened to and tests were agreed to be done which happened very quickly . I received a phone call with the results which were explained in a simple and understandable way
Visited June 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2023
Suffered extreme lightheadedness. Rang the surgery for advice and help. After filling in a short triage questionnaire on line the doctor responded within the hour and I saw a locum doctor at the surgery within an hour and a half. I answered many questions and he gave me a thorough examination and check up. He advised the necessary follow up and we were able to book in for the necessary blood tests and follow up appointment with a doctor with the receptionist immediately.
Visited June 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Great but.....
Rated 2 stars out of 5
by DRS - Posted on 15 May 2023
Getting an appointment is nigh on impossible. If you do manage to get one then it's 3 weeks away. Today I tried to cancel an appointment I have for one of my children for tomorrow however when I try to phone to cancel the booking I'm in a phone queue as no. 17 which I know will take an hour to process so gave up.
Visited May 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Judith Jones - Posted on 30 May 2023
From ringing to make an appointment to referral for hip replacement surgery I have been extremely impressed with the way I have been treated by all members of staff I have encountered, and with the speed that everything has happened. I have always been very happy with the practice and this recent experience has only consolidated that feeling.
Visited May 2023
Ecclesall Medical Centre has not yet replied.