Eastbury Surgery - Ratings and reviews
Reviews
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Review titled Caring and responsive practice
Rated 5 stars out of 5
by Satjit Singh - Posted on 31 October 2022
On Tuesday 25 October, I rang my surgery as I was short of breath. The receptionist got a doctor to call me back very shortly. They offered to see me straight away but I was miles away in Central London. The doctor asked me to call an ambulance as she was concerned about my breathing. She even offered to call one for me. I did not take it seriously enough, but a little while later the doctor contacted me by text and phoone to follow up. I eventually went to University College Hospital, London, where I was given urgent and excellent attention. Following up with my GP, I was given two appointments - both to suit my convenience (given my office commitments). I have seen my GP twice and have another follow up appointment. I cannot express enough my appreciation for the excellent service provided. Thank you Eastbury Surgery - all of you.
Visited October 2022
Eastbury Surgery has not yet replied.
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Review titled Post covid / foliculitus treatment
Rated 5 stars out of 5
by Rajesh M - Posted on 27 July 2022
All the GPs and Teams are outstanding, friendly caring and professional. They a detailed in the care, and actually listen to the patient. I am always humbled, amazed and grateful to the whole team
Visited July 2022
Eastbury Surgery has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 30 May 2022
Child who is 10 needed physio referral and GP said he is making referral. Called surgery 27 days after appointment to check about referral. GP hasn’t even made the referral! The receptionist told me I would have to call back tomorrow and make a new appointment for another doctor to triage to make a referral because the other doctor is off for 10 days! Meanwhile a 10 year old child’s issues have worsened.
Visited May 2022
Eastbury Surgery has not yet replied.
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Review titled Always there with care
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2022
In the last 2 weeks I have needed to be seen swiftly in order to attend to relative issues. From reception to health workers and nurses to the Dr's themselves, I cannot fault the care received. Yes it does take a little patience to have a call answered but if you pop down there they do all they can to get you seen promptly including follow up appointments. I even got follow up calls and medication delivered to my door within a couple of hours the same day. Follow up bloods were booked and attended to. I most certainly feel confident with the care that I am currently still receiving, all delivered by friendly staff. We have been registered with Eastbury Surgery for many years since moving to the area and highly recommend them to anyone looking for a GP surgery.
Visited April 2022
Eastbury Surgery has not yet replied.