East Barnet Health Centre
149 East Barnet Road, Barnet, EN4 8QZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about East Barnet Health Centre.
Reviews
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Review titled Taking me seriously
Rated 3 stars out of 5
by Anonymous - Posted on 05 June 2024
Firstly thank you Roulla for being so kind and helpful sourcing a much needed appointment for me. I felt extremely comfortable in your interaction with me which makes a few difference. Thank you to the locum doctor who took my ongoing health symptoms and concerns seriously and offer investigations and treatment. Made feel not stupid or like a it's all-in my head!! Today felt like what a consultation should feel.like. Thank you doctor and Roulla
Visited June 2024
Review titled East Barnet Health Centre
Replied on 06 December 2024
Thank you for taking the time to share your kind words about your recent experience with us. We're so glad to hear that Roulla was able to assist you in sourcing a much-needed appointment and that her kindness and helpfulness made a positive difference. It’s also heartening to know that the locum doctor addressed your concerns with care and understanding, making you feel heard and valued. Providing compassionate, thorough consultations is exactly what we strive for, and your feedback truly reinforces the importance of that approach. We’ll be sure to pass on your appreciation to both Roulla and the doctor—it will mean so much to them to hear how they’ve helped.
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Review titled Great practice
Rated 5 stars out of 5
by Laura Davis - Posted on 04 May 2024
I just wanted to leave a review to say how impressed we are with East Barnet Health Centre . Amazing service and such kind and helpful receptionists especially eloise and roulla, who both went above and beyond. Also very impressed with the Doctors. And same day appointments…So happy we moved to this practice.
Visited May 2024
Review titled East Barnet Health Centre
Replied on 07 May 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Can never get through when I call. Impossible
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2024
I’ve tried 17 times to get through the automated telephone lines to try & get an appointment. Every option just cuts you off. I was told that the only way to actually get an appointment is to turn up there. It’s highly frustrating to have this impossible system set up where no one answers calls, yet there seems to be 4 people doing admin there.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 07 May 2024
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manage
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Review titled Great service
Rated 5 stars out of 5
by Nanette Amanda Razzell - Posted on 20 March 2024
Very nice reassuring doctor listened to me said will refer me as soon as possible to the necessary unit talked me through a few things
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled As it should be
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2024
Quick appointment In-person as symptoms required it. Lovely doctor. Took enough time. Listened well. Explained what he thought and gave good advice/treatment.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Great evening appointment
Rated 4 stars out of 5
by Jo W - Posted on 21 March 2024
Lovely doctor at my evening appointment. Very useful to have appointments in evening and also on a Saturday. Practise is really hard to get through to on the phone, but once able to speak to someone, it runs smoothly.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times. We do try our very best to answer the calls as quickly as possible but sometimes its difficult due to the nature of the call the reception team are dealing with
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Review titled Good Service
Rated 5 stars out of 5
by Raj Kumar - Posted on 20 March 2024
I was given an appointment immediately for a non urgent case. The appointment was at 19:00 and the service was excellent. However I would advertise more about how to get a routine appointment. I was not aware that I could call after 0900 to get an non urgent appointment
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times. Not only after 9 through the day we offer appointments provided we have the appointments to book.
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Review titled Impossible to contact
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2024
I recently moved & joined this gp, appear uncontactable by any means phone, EConsult or nhs app. My last gp waa under special measures from cqc / really busy, but service was contactable. I ended up having to go to urgent care when sick recently after days of trying. I have no idea how I might ever get a routine appt. Am thinking I may need to try registering with another gp as it feels like I don’t have one.
Visited February 2024
Review titled East Barnet Health Centre
Replied on 07 May 2024
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manage
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Booking was relatively easy and I was able to be seen in an extended evening session. A few minutes to wait but everything was like clockwork.
Visited February 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
The doctor I saw was very helpful and informative. My mum managed to get an appointment quite quickly.
Visited January 2024
Review titled East Barnet Health Centre
Replied on 12 February 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.