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Ealing Park Health Centre

195A South Ealing Road, Ealing, London, Greater London, W5 4RH

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Reviews

Displaying 31 to 32 of 32

  1. Review titled Care not applied

    Rated 2 stars out of 5

    by Anonymous - Posted on 10 October 2023

    My mom suffers from blood pressure and pills were stopped round March 2023. A call the surgery was done on 07 September 2023 requesting review of the prescriptions and assessing how the blood pressure need to be managed. A telephone appointment was booked for 25th September at 17:00 and no one called. In fact they even didn't bother to review how appointments are addressed and if there are omissions. Now 10 October 2023, no action has been taken from the practice.

    Visited September 2023

    Report as unsuitable

    Review titled Ealing Park Health Centre

    Replied on 11 October 2023

    I’m very sorry to hear of your experience. We at Ealing Park Health Centre aim to provide the best service for our patients. As this post is anonymous, I cannot investigate and respond directly regarding the issues raised but I would be happy to look into your complaint in more detail. Please contact the Practice Manager or by email (admin.ephc@nhs.net) and provide your details. Thank you. Practice Manager

    Report as unsuitable

  2. Review titled The quality has declined so much

    Rated 2 stars out of 5

    by Anonymous - Posted on 12 July 2023

    I joined this practice 10 years ago in 2012. I was very pleased with the service at that time. But the quality has declined so much over the years especially after the pandemic. It is very difficult to get a face to face appointment. Even during a phone appointment, the GPs are in a mighty hurry to finish the call and do not give full attention to what the patient is trying to describe.

    Visited May 2023

    Report as unsuitable

    Review titled Ealing Park Health Centre

    Replied on 13 July 2023

    I’m very sorry to hear of your experience. As this post is anonymous, I cannot investigate and respond directly regarding the issues raised but I would be happy to look into your complaint in more detail. Please contact the Practice Manager or by email (admin.ephc@nhs.net) and give your details. Thank you. Practice Manager

    Report as unsuitable

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