E12 Health
30 Church Road, Manor Park, London, Greater London, E12 6AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good gps at time
Rated 5 stars out of 5
by Samia Khanom - Posted on 12 June 2025
I had a good experience 10th june 2025 with dr faisal . He was attentive to my daughter and gave her medication that is needed. Checked her properly too. Usually you have to ask gps to give something. Not this time around i was happy with faisal
Visited June 2025
E12 Health has not yet replied.
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Review titled Great Doctor
Rated 4 stars out of 5
by Anonymous - Posted on 08 June 2025
The female doctor that I had was so helpful during my visit. She was the first doctor to offer me something other than contraceptives for my pcos/irregular periods. She was kind, caring and attentive. It is so important for women to have a doctor that understands women’s health so for that I am very grateful to her!
Visited June 2025
E12 Health has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 16 May 2025
I had a serious inflammation in my ear. When I visited the surgery was taking antibiotics. I needed to be checked. I was given a necessary treatment and information what to do later.
Visited May 2025
Review titled E12 Health
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to share your experience. We're glad to hear that you received the care and treatment you needed during your visit, and that our team provided you with clear guidance on how to manage your condition moving forward. Your health and well-being are very important to us, and we're here whenever you need further support. Church Road Health
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 21 May 2025
My daughter happy with the GP,We're good experience with the appointment.why didn't get same GP all the appointment?
Visited May 2025
E12 Health has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Mustaqali - Posted on 02 June 2025
Dr was very attentive listen for every problem gave appropriate time very very satisfy reception was very cooperative and helpful
Visited May 2025
E12 Health has not yet replied.
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Review titled Nice
Rated 5 stars out of 5
by Sergiy - Posted on 22 May 2025
Is very good doctor I have had good experience and it helped me very much with my health and issued treatment for me
Visited May 2025
E12 Health has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2025
I'm very happy with the GP he was good kind and helpful. Long time I'm suffering my problem but other GP's didn't help me,I saw first time this GP but he was tried to help,Thank you so much
Visited May 2025
E12 Health has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2025
Great comfort with the staffs dealing. They arranged appointment time to little bit early according to my comfort that was great helpful for me.
Visited April 2025
Review titled E12 Health
Replied on 17 April 2025
Dear Patient, Thank you for sharing your experience. We're so glad to hear that the staff made you feel comfortable and were able to accommodate your appointment time to better suit your needs. It's wonderful to know that it was helpful for you. We always strive to provide the best service possible. Church Road Health
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Review titled Very bad service
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2025
It’s been 4 months I’m still waiting for my referral letter because I have pain in my left shoulder. Now I did my blood test and urine test 4 of April last week I’m waiting for the message when the result come and they send us a message for the result's and they said it is ok or something worse they tell booked for the doctor.During that day I’m still waiting but they didn’t gave any message today I called them and ask after that they sent me.
Visited April 2025
Review titled E12 Health
Replied on 17 April 2025
Dear Patient, Thank you for sharing your experience. We apologies for the experience you've had and fully understand your concerns. We would like the opportunity to investigate this matter further to ensure it is addressed properly. Please feel free to contact us directly at 0203 325 9888 and request to speak with one of our Managers, who will be happy to assist you. Church Road Health
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Review titled Staff need further training
Rated 3 stars out of 5
by Anonymous - Posted on 23 April 2025
Some of your reception staff need further training. There’s a noticeable lack of basic empathy and care. I appreciate the Manager who called me and resolved the issue. I was prepared to escalate things further. Staff need to understand that we come to them for help and support. Throwing policies and procedures at patients isn’t acceptable. Talk to us like a human not a robot.
Visited April 2025
Review titled E12 Health
Replied on 21 May 2025
Dear Patient, Thank you for your honest and constructive feedback. We're truly sorry to hear about your experience with some of our reception staff. We understand how important empathy and compassion are, especially when patients come to us for support and care. We’re glad to hear our Manager was able to connect with you and help resolve the issue. Your comments highlight an area we’re actively working on - ensuring our team communicates with warmth, understanding, and respect at all times. Please rest assured that your concerns have been taken seriously and will be used as part of ongoing staff training and development. We genuinely appreciate you taking the time to share your experience and help us improve. Church Road Health