Dunster & Porlock Surgeries - Ratings and reviews
Reviews
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Review titled Reception Staff
Rated 2 stars out of 5
by Anonymous - Posted on 10 January 2024
I have been with this surgery for many years and I have always been very happy with the care by the GP's and Healthcare staff, however, in recent years I have come across one member of the reception team that lets the side down massively, she is rude, unhelpful, ignorant, and on two occasions was chewing gum while talking to me. She has no empathy or understanding at all and is completely dismissive of any queries. It is clearly evident that she is not happy in her job and this certainly effects my experience as a patient. The surgery used to be such a welcoming place where the staff knew the patients and welcomed them, but not anymore.
Visited January 2024
Dunster & Porlock Surgeries has not yet replied.
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Review titled Great practice manager
Rated 5 stars out of 5
by Stuart Wallace - Posted on 01 November 2022
Confusion over a urgent prescription that I tryed to collect myself but was unable to because of pharmacy mix up but practice manager delivered to my door all can is say is thank you fantastic
Visited November 2022
Dunster & Porlock Surgeries has not yet replied.
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Review titled Efficient service
Rated 5 stars out of 5
by Heidi Morse - Posted on 18 June 2022
Elderly mother dealt with promptly, face to face, with thorough physical examination. Tests conducted in house, currently awaiting results. Medicine prescribed to deal with problem straight away. Excellent friendly service which you should be proud of.
Visited June 2022
Review titled Dunster & Porlock Surgeries
Replied on 29 June 2022
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