Drs Reddy and Nunn - Ratings and reviews
Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by mr grenville s goodwin - Posted on 11 April 2023
I have had reason to ring twice this year, since being transferred from practice one. First time I was 2nd in phone queue, and I had a doctors tel appointment within 5 hours. 2nd call I was 7th in tel queue and saw a doctor within 2 hours. Thank you. Since then I have several secondary appointments and 2 followup calls to check on my progress. I am very impressed with the service and all the staff, including the reception staff.
Visited March 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Did their best
Rated 3 stars out of 5
by Anonymous - Posted on 06 March 2023
I recently consulted a GP with a difficult to treat illness of long-standing. They showed kindness but little capability or understanding of the illness or of my own personal history which goes back a significant number of years. Consequently the advice I was given was not particularly helpful nor was it particularly unhelpful, it was what it was and lead to a feeling of frustration which isn't unusual with this illness. Given the apparent long waiting lists to see specialists in this field and the difficulty the GPS find in treating this illness then the consultation can be more clearly put into perspective. The GP did their best and can't be criticised for that, it's just after all these years I had expected a more specialised answer and knowledgeable help but given the enormous pressure that the GPS are under at this practise I do understand,as must we all, and I am at least most grateful for that no matter how little or how great depending on the circumstances and situation of course. Many thanks for the kindness shown to me which is an incredibly valuable resource we all must nurture and give to each other.
Visited March 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Goodness help us all
Rated 1 star out of 5
by Stefan Hennig - Posted on 13 March 2023
At 9.30 am I joined the phone que to ask or a sick note at which point I was caller 20, it is now 1.40 pm in the afternoon and I have just been advised I am now caller number 1. 4 hours to answer 20 phone calls is a rediculas statistic and one which practices should be monitored or by the Government to assess the word you rarely see which is customer service. I you were thinking of joining this practice, i would suggest looking at all available alternatives before making a decision you may regret.
Visited March 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Disheartening
Rated 3 stars out of 5
by Anonymous - Posted on 06 February 2024
I have had an experience that others here seem to have noted as well. Speaking with the GP who I have never heard of and has never heard of me have never heard of and who has never heard of me or studied my history should be worrying but this time I find it was yet again. On a crucial health issue which could impact by entire life the GP was dismissive of my needs and could really have done better listening more closely to what I was having to say rather than his remote and mechanistic way of dealing with people which I guess was his coping mechanism. I am left quite distressed and not knowing really where to turn next with a problem which is progressively worsening and the need of some compassion at least. The majority of the GPs at this practice are excellent and I would have nothing said against them but due to the shortage of GP's I guess you praise your money it takes your choice I suppose is why it's still free at the point of service. It's a shame things had to change like this and as I say at the beginning of my review extremely disheartening not to mention worrying.
Visited February 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Can’t make an appointment
Rated 2 stars out of 5
by Niki - Posted on 17 March 2023
I struggle with my mental health and can no longer get an appointment under the new system. I can only go out once a day if I go out at all as I have to plan what I am doing, so booking an in the day appointment doesn’t work for me. I rarely make phone calls ( my kids complain I don’t ring them) as I struggle to make calls so can’t book an appointment that way. I have written to my dr asking for help but got no reply. Before the practices merged I could book my next appointment as I left I always attended these. There is no hope to see a dr now lucky I have an appointment with someone from mental health or I would be all alone with no help. My gp was a godsend and our appointments were a lifesaver.
Visited January 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Pharmacists should not take on the role of GPs.
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2023
It was my unfortunate experience and an unusual one for this practice that I found myself directed to a consultation with a pharmacist who seemed to assume that they had the training,knowledge, and vital decision making abilities of a GP. If I require specific, detailed, personal and private medical information from a GP then I absolutely do not expect it to be given to me by a pharmacist under any circumstances. I fully realise that there are a shortage of trained GPS and that practices are having problems finding them to come to Bridlington but the experience as I have described must not be allowed to continue and the situation must be corrected as a matter of urgency for the most obvious of reasons. Perhaps this was an error and a one-off experience, I certainly hope so.
Visited January 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Lack of expert medical consultation and GPS advice
Rated 3 stars out of 5
by Anonymous - Posted on 25 January 2023
Requested expert medical advice from GP on a long-standing medical condition involving long-term medication. Matter was redirected to a pharmacist whose knowledge of long-standing medical condition is obviously limited not being a GP or having knowledge of my history involving my illness. Advice given found to be similar to that of many years ago and would result in a repeat of frustration caused then. Communication rushed and most unfortunately found to be unhelpful on this occasion leading to a lack of expert opinion or any progress in resolving the issue. Most unusual to have found this on this occasion at this practice which normally shines in its professionalism and expert medical help, treatment and advice. Will just have to keep on keeping on and try not to be disheartened which is very difficult given my circumstances.
Visited January 2023
Drs Reddy and Nunn has not yet replied.
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Review titled Poor Service
Rated 2 stars out of 5
by Anonymous - Posted on 06 December 2022
After speaking to the wonderful reception staff i got a phone appointment,after this i was advised to make a face to face appointment for 2/52. On the follow up appointment i was driving to the practice when i received a telephone call stating that i did not need to attend and this was just a review. The complaint i first attended with was not addressed and basically brushed off, not only had i wasted time driving to the surgery i was left feeling upset that my problem was just brushed aside and was made to feel that i had wasted the practitioners time.
Visited December 2022
Drs Reddy and Nunn has not yet replied.
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Review titled first class service
Rated 5 stars out of 5
by diane howell - Posted on 15 November 2022
been here for 5years since moving from london on every occasion we have been to this practice all members of staff whether medical or admin are treasures that deserve our respect and gratitude (and you're good at you're jobs) regards diane&alan
Visited November 2022
Drs Reddy and Nunn has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Jim - Posted on 21 October 2022
Recent attendance for shingles vaccination, no problems .. reasonably on time, considerate friendly staff
Visited October 2022
Drs Reddy and Nunn has not yet replied.