Reviews

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1. Review titled Appalling service

   ★

   Rated 1 star out of 5

   by B Mistry - Posted on 08 September 2023

   I have been a patient at this surgery since I was a child for over 40 years. No matter where I moved I remained at this surgery. Last month, out of the blue, I received a message to say that I was no longer within their catchment area and therefore would have to find myself a new doctor. I have a number of health issues and am currently in the middle of a referral and have been told that I've been redacted from the surgery database. This is ridiculous and disgusting treatment of a vulnerable patient, currently leaving me and my 2 young children without access to a doctors surgery. I called this morning as my son is unwell and was told there was nothing they could do even though I explained I was not registered at any other practice. I attempted to speak with the practice manager on several occasions and I was either told to call back or that she was not available. As a taxpayer and resident of this country, I believe I should have the right to choose where I register for a service regardless of where I live and I feel I was denied thsinright by the Woodbridge medical centre.

   Visited August 2023

   Report as unsuitable

   Dr Sivanesan & Partner has not yet replied.

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