Dr Navin Kumar - Ratings and reviews
Reviews
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Review titled Somewhere over the rainbow
Rated 1 star out of 5
by Anonymous - Posted on 07 April 2023
Trying to get an appointment is painful and will drain your phone battery dead. No message to say you are 936th in line. Just a ring tone that goes on for eternity, with occasional tone changes to suggest your call has been switch to somewhere abroad, Mozambique or Tahiti perhaps. I have spent the last three mornings in this strange one sided game while my son gets sicker each day. Please do something with you phone system to let people know you are there or not, closed, busy, on lunch break or on holiday in Tahiti.
Visited April 2023
Dr Navin Kumar has not yet replied.
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Review titled Over an hour wait :(
Rated 2 stars out of 5
by Anonymous - Posted on 12 December 2022
I took my elderly Mum to an appointment here, receptionist was friendly and helpful but we waited over an hour to be seen which is absolutely unacceptable and more-so when someone has an aversion to medical settings. The specialist who we saw was quite blunt when I asked her why my Mums appointment was over an hour late. Quite unprofessional.
Visited December 2022
Review titled Dr Navin Kumar
Replied on 13 December 2022
We are sorry your experience has not been as expected, please do contact us directly if you would like to discuss this matter further.
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Review titled Fantastic service at a time when GPs get bad press
Rated 5 stars out of 5
by Tommy Chamberlain - Posted on 24 October 2022
I have recently had two interactions with the surgery. Both were excellent. Very easy to get through to reception. Very polite receptionist and a quick turnaround to speak to a Doctor, who actually listened and took time to understand my concerns. Very refreshing considering all of the negative press that under pressure surgeries are currently experiencing. Highly recommended and very much appreciated.
Visited October 2022
Review titled Dr Navin Kumar
Replied on 31 October 2022
Thank you for your feedback which I will pass on to the team, who I know at this time will appreciate the positive comments.
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Review titled Dermatology department.
Rated 2 stars out of 5
by Georgette Hart - Posted on 17 January 2023
I saw a dermatologist June 2022 about my skin condition called hidradenitis Suppurativa and she thought that antibiotics would cure it (completely incorrect but I'll over look lack of knowledge not many people are educated in hs it's very specialist) she prescribed some lotions, a wash and a 4 month course of antibiotics and sent me off to get bloods done and said that we'll assess at the follow up appointment. Well it's been 7 months since my appointment and no follow up? Obviously the 4 months of antibiotics have ran out (not that they worked anyway) and now I'm left waiting in absolute agony with this skin condition and 0 treatment. Don't get fobbed off and forgotten like me.
Visited June 2022
Dr Navin Kumar has not yet replied.