Ratings and reviews
Reviews
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
Refused appointment by practise manager because apparently, they don’t see patients for certain problems when we have already seen the doctor for the same problem. Really! A gp should see to any problems specially if it’s external and then refer to relevant specialist. Now the problem is getting worse and I’m unable to see my gp but go a@e
Visited May 2024
Dr M Fateh's Practice has not yet replied.
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Review titled Unhelpful and misinformed reception staff
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2024
I called today and Reception staff are misinformed about what children vaccines are available. They say varicella vaccines are not given in the country when they are. My daughter was refused an appointment.
Visited April 2024
Review titled Dr M Fateh's Practice
Replied on 29 April 2024
Dear Patient thank you for your feedback, Varicella vaccines are not routinely given in general practice however you can source this privately. please see link https://www.nhs.uk/vaccinations/chickenpox-vaccine/#:~:text=Where%20to%20get%20the%20chickenpox,to%20pay%20for%20it%20privately. Dr Fateh surgery
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Review titled Poor response from my GP surgery
by triangulumqp56 - Posted on 08 May 2023
I’ve been waiting for a scan on my elbow for approximately 3 months. They got the results back and said the doctor would call me to discuss. No phone call was received so I called them today and was told it would be another month for the doctor to view the results and call me back…….. Pathetic. This is causing me distress as I can’t use my arm properly and is affecting my work and I am unable to attend the gym which in turn affects my mental health.
Visited December 2022
Provided by Care opinion
Review titled Dr M Fateh's Practice
Replied on 28 November 2023
Dear Patient Thank you for your feedback, I apologise for the distress that this has caused you. You can always email the practice if you wish me to look into this more. Regards Practice Manager
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Review titled worst service
Rated 1 star out of 5
by Andzelika Balniene - Posted on 20 September 2022
It's not a first time to be dissapointed of this GP practice. I've been withing to get in touch with a doctor just to comment my blood result for 4 weeks. This is absurd and disrespectful to customers.
Visited September 2022
Dr M Fateh's Practice has not yet replied.
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Review titled Very happy with this practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2022
I cannot fault this practice they have been very responsive throughout covid. I was still able to see the nurse and GP. Today was just a BP check very quick service.
Visited May 2022
Dr M Fateh's Practice has not yet replied.
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Review titled Worse practice
Rated 1 star out of 5
by Anonymous - Posted on 30 May 2022
It took me a week to get a emergancy appointment. When I finally got one I was suppose to get antibiotics and they never got issued we are 4 days in and still not been signed off! The doctors have made no effort to even let me know or the receptionist made no effort to call back!
Visited May 2022
Review titled Dr M Fateh's Practice
Replied on 29 April 2024
Dear Patient Thank you for your feedback, I am sorry that you experienced delays in receiving your medication. I apologise for the stress this has caused you. On behalf of First Avenue Surgery