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Dr Abbas

Weston Favell P/C Centre, Billing Brook Road, Northampton, Northamptonshire, NN3 8DW

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Reviews

Displaying 1 to 2 of 2

  1. Review titled staff unhelpful

    Rated 1 star out of 5

    by Anonymous - Posted on 07 May 2025

    I have a skin condition which needs very occasional treatment with a presription onitment. (new prescription needed about verey 18 months. Went to surgery to order a new tube of onitment and the receptionist sent a request to doctor. Due to time between issues doctor wanted a medicines review, recieved text message to make an appointment. nothing too bad so far, Following the message tried to phone to make appointment, after 30mins as number 1 in the queue decide to drive to surgery, when I got there I was still being told over the phone I was number 1 in the queue, showed this the receptionist who informed me the stanard wait time was an hour for an answer to a phone call. Reason they are so busy with people coming to the desk ( there were two receptionist at the desk, no one was waiting at the desk when I enter. I was able to walk right up to the desk no waiting.She then took around two minutes to tell their where no appoinments left in May for medicine reviews. Simple I am in no rush make an appointment for june told that cannot be done till june (to be accurate she said come back in two weeks) when they could take June bookings. The prescription cannot be issued till I have the medicine review, When I asked what i was to do during the next month while I was waiting, she informed that is the system when pressed for alternatives she just played the broken record over and over again that's the system. Now here is my question why if the practice cannot meet the needs of present paitents why are they advertising "open to New Registration?"

    Visited May 2025

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    Dr Abbas has not yet replied.


  2. Review titled Always there when needed

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 November 2024

    Received a text on Thursday telling me I was due a Flu jab, jn and done on Friday. Couldn’t be better

    Visited November 2024

    Report as unsuitable

    Dr Abbas has not yet replied.