Diamond Health Group
74 Hendford, Yeovil, Somerset, BA20 1UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Online Consult worked
Rated 4 stars out of 5
by Helen Osborne - Posted on 16 March 2025
Very thorough Doctor. Online consult worked well, would be even better if it was available 24/7. Pleased with the service I received.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Getting Better
Rated 3 stars out of 5
by Beth - Posted on 19 March 2025
It was easier to get an appointment now there’s the ability to book ahead when invited to do so by the GP, but I still think the e-consult system is too long-winded & not accessible to many. The GP himself was friendly & thorough. I left feeling like I’d been heard & achieved the outcome I wanted whereas sometimes it can feel like you’re having to convince a GP, when you know your own body. As my appointment was last of the day, I was able to speak about two different issues. Ordinarily this requires two separate appointments, which is frustrating & not very efficient. I think they should reconsider this policy where time permits.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Stanley Umoh - Posted on 31 March 2025
It was a moment well attended to with much Care, love and experience as proper services required from professionals . They deserve recommendations.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Great assessment
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
Th Doctor explained the results of a recent blood test before carrying out a further test with my wellbeing a priority.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Quick service
Rated 4 stars out of 5
by Roger Willis - Posted on 07 March 2025
I contacted my gp practice through e consult and was asked to make an appointment with the gp and given 3 separate available appointments within the week. After seeing the gp I needed a blood test and was given an appointment the following day. The whole procedure ran smoothly and is a vast improvement on previous visits to the gp.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Room for improvement
Rated 4 stars out of 5
by Stacey Sparks - Posted on 22 March 2025
Unfortunately I was nearly 30 mins late for my appointment which I know sometimes can’t be helped, on other occasions things have been ok
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Recommended
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2025
Really improved now there are more doctors and appointments are available at Abbey Manor again. In my recent appointment I was given plenty of time to explain symptoms and discuss my concerns and options.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled No reassurance
Rated 1 star out of 5
by Anonymous - Posted on 03 April 2025
Very disappointed with my recent visit. i urgently requested an appointment and had to wait over a week to get one. The waiting room was empty but my appointment was still 15 mins late. I had hoped to alleviate my anxiety but it just made me feel worse. She wasn’t able to suggest anything I wasn’t already doing. I was given a fit note but that was it. The dr told me she would be in touch to sort out being referred back for titration support. But I have heard nothing. I’m so disappointed.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Friendly Doctor
Rated 4 stars out of 5
by John Kinder - Posted on 25 March 2025
The doctor I eventually saw was friendly and helpful. My major complaint about the practice is the econsult form that we have to use just to book a follow up appointment. This process is very frustrating and far too 'black and white' It would have been far better for me to have spoken to someone to book an appointment, which is what I ended up having to do
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled More receptionists who were very friendly and helpful
Rated 4 stars out of 5
by Clare Cullen - Posted on 05 March 2025
E consult us definitely the way forward to get an appointment . Had a new doctor whi was very nice and understanding.
Visited March 2025
Diamond Health Group has not yet replied.