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Derry Court Medical Practice

Unit 2/3 Derry Court, Derry Avenue, South Ockendon, Essex, RM15 5GN

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Brilliant staff all round

    Rated 5 stars out of 5

    by Becky - Posted on 13 February 2024

    I have alot of health problem on going atm and the doctor was really helpful and receptionist was very kind and helpful also. Haven't had a gp surgery who seem to listen and take on bored what your saying to them before it's so good for my mental health to not have anxiety to speak to my gp or the staff there only been a registered member a short while but can't fault them. Thank you to derry medical center

    Visited February 2024

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    Derry Court Medical Practice has not yet replied.


  2. Review titled Phoning for appointments

    Rated 4 stars out of 5

    by Anonymous - Posted on 30 January 2024

    I understand phones are busy but it's annoying I phone 578 times it rings no one answers it cuts of 5 times it rung today it cut of

    Visited January 2024

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    Review titled Derry Court Medical Practice

    Replied on 08 February 2024

    We are sorry to hear about your experience. We have been trying to encourage all patients to register and book appointments online. We recognise that it can be difficult to get through the phones because everyone is trying to make an appointment around the same time. We have most of our appointments available to book online, typically within 24hour to 72 hours. You can book ahead for as long as 4 weeks. We are in the process of changing our phone system which will allow call queueing.

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  3. Review titled Ignored High Risk Pregnancy

    Rated 1 star out of 5

    by Anonymous - Posted on 08 February 2024

    Got pregnant after being diagnosed with Adenomyosis(had to go private to get this diagnosis as it was impossible to see the GP) called the GP when I got pregnant to get an assessment of the pregnancy risk. He responded with a text. I eventually lost the pregnancy.

    Visited June 2023

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    Derry Court Medical Practice has not yet replied.