Dam Head Medical Centre
1020 Rochdale Road, Blackley, Manchester, Greater Manchester, M9 7HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The worst GP practice in greater Manchester
by Luca Dedici - Posted on 14 April 2025
There are hundreds of misleading reviews of this place and it's often advertised that way when people are moving to the area. Dam head medical center. Is an extremely overwhelmed practice. 'D. You would be very lucky if you got an appointment to see the doctor within a week. I have been a patient of this place for 12 years and their service has always been appalling. They are extremely stretched and overwhelmed. The building is the size of a shoe box. Stuffy. I don't really have an issue with the any of the staff but the way this place is run and managed is appalling. The receptionists will constantly tell you to ring back at 8:00 the next day to get an appointment. However, when you do ring the next day you will be in a giant queue and by the time you speak to the same receptionist she spoke to yesterday, she will then repeat the same thing. Call back tomorrow at 8.00 it's extremely hard to get appointments from this place you're ideally looking at weeks of waiting And they will not book you in. You will be continuously told to call back at 8. Everytime. As I stated earlier, I have been a patient of this practice for 12 years and it's been terrible for all 12 years. They briefly renovated the space. But this is to no avail. The service is still shockingly bad. Everything is very rushed when u do get to see the doctor. Unfortunately, if you are a patient with any kind of mental illness, or Long-Term illness that needs treatment. you should probably leave this practice all together. It genuinely is the worst health practice in England
Visited April 2025
Review titled Dam Head Medical Centre
Replied on 27 May 2025
Dear Luca, Thank you for sharing your feedback about your experiences at Dam Head Medical Centre. We sincerely apologise for the difficulties you've encountered, and we appreciate your honesty in highlighting the challenges you have faced. We understand that accessing appointments can be frustrating, especially when demand is high and resources are stretched. Our team is continually working to improve access and streamline processes to better serve our patients. We are aware of the limitations of our current facilities and are actively seeking solutions to enhance the patient experience. Your feedback regarding the appointment booking process is invaluable, and we are exploring ways to make this more efficient and less stressful for our patients. We are also committed to ensuring that every patient receives the care and attention they need, particularly those with long-term or mental health conditions. Please know that your concerns have been heard, and we are dedicated to making improvements. Thank you for being a patient with us for the past 12 years. We hope to address these issues and provide you with a better experience in the future.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2025
I have been to this doctors many times but the last time i went they now have a much needed amazing doctor there shes is by far the best they have had there sorted my problems straight away. Also the reception staff are really amazing.
Visited March 2025
Review titled Dam Head Medical Centre
Replied on 10 March 2025
Dear patient, Thank you for your feedback. It is always great for team morale to receive this sort of feedback and I will be sure to pass it on to them. If you would like me to pass on your feedback to a particular member of our clinical team, please contact the practice with their name as I'm sure it will make their day. Kind regards, Dam Head Medical Centre
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Review titled Good visit
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
I saw the doctor and nurse the same day, was given the appointment same day as someone cancelled. The waiting room isn’t big but I was seen fairly quickly. Staff were nice and polite.
Visited February 2025
Review titled Dam Head Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you for your feedback. It's always great for our teams to hear that the work they do is appreciated. The practice strives to provide appointments as quickly as possible to all our patients and I am pleased to hear that we have exceeded your expectations in this regard. I will make sure to pass on this feedback to our practice team at our next clinical meeting. Kind regards, Dam Head Medical Centre
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Review titled Good practice
Rated 4 stars out of 5
by Natalie Harley - Posted on 21 February 2025
I've experienced the unfortunate poor service linked with medication / controlled medication in more than one occasion , causing anxiety / stress / added pain for my mam, However I feel there's been improvements when this situation has occurred ( eventually last minute the control drug has been delivered / signed over to the chemist and I understand that the online service is meant to be more reliable , I will order report prescriptions from now on through this resource . It's good to see / hsve the choice of a female doctor to meet my mams and myself needs in some circumstances , and other male doctors on board . I like how my recent experience went ( female doctor Recommended different ways to manage my pain and reduce the dosage of my repeat prescription - this made me feeled cared for and empowering .
Visited February 2025
Review titled Dam Head Medical Centre
Replied on 10 March 2025
Hi Natalie, Thank you for your positive feedback, I'm glad to hear that you've had a good experience at the practice. The practice team are constantly innovating and finding new ways to integrate technology, such as the online service, and I am glad to hear that you have found this easier. The ability for patients to be able to choose their preferred GP when possible is important to us and the team will be pleased to hear that you have appreciated their efforts. Your feedback will be passed onto the team, who I'm sure will be happy to hear about your experience. Kind regards, Dam Head Medical Centre