Crown Street Surgery
2 Lombard Court, Crown Street, Acton, London, Greater London, W3 8SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great practice
Rated 5 stars out of 5
by Steven Reynolds - Posted on 20 May 2025
of recent ive been there for an ultra sound which was carried out very consideratlely & have great bedside manner very re assurring, & yesterday i was a refferal from my surgery within days with dr who was brilliant, very knowledegable, who gave me a steroid injection for my shoulder, like i say great practice
Visited May 2025
Review titled Crown Street Surgery
Replied on 23 May 2025
Thankyou for taking the time to write a review on our practice. We are a large busy practice, who offers a wide selection of services. It is great to hear from someone who has utilised several of our services, and had such a smooth experience. This is our aim. Thankyou again for your feedback
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Review titled Efficient phone consultation
Rated 5 stars out of 5
by Helia Karimzadeh - Posted on 20 May 2025
The GP I had a chat with today, was very helpful with getting me a contraceptive prescription today. She read through the documents I had dropped off, and provided me with all the information I needed.
Visited May 2025
Review titled Crown Street Surgery
Replied on 23 May 2025
Thank you for your review on the practice. We are delighted that we can offer varied appointments for our patients, and encouraged by your feedback on a telephone consultation.
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Review titled Amazing doctor nurse
Rated 5 stars out of 5
by Rebecca Kathleen Spencer - Posted on 22 May 2025
The doctor I saw was amazing when i was having my implant taken out she takes me through everything and when it was happening we was talking like i wasn't getting my implant out. And the nurses are amazing like when I'm having a blood test it hurts but she always take into consideration that I would prefer a plaster over the celetabe and when I need to have my surgical wounds check and change of badges they were amazing about that aswell
Visited May 2025
Review titled Crown Street Surgery
Replied on 23 May 2025
Thankyou for taking the time out of your day to write the practice a review. We are encouraged after hearing your experience, and your feedback has been forwarded to the practice team.
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Review titled Great Nurse
Rated 5 stars out of 5
by Rafael Guerra - Posted on 05 April 2025
Well treated and excellent explanation. The appointment were on time and completed it as expected. She responded to all my queries.
Visited April 2025
Review titled Crown Street Surgery
Replied on 22 April 2025
Thankyou for your review. The practice works hard to try to run appointments on time and are encouraged by your feedback.
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Review titled Good experience with nurse
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Very good annual review with the nurse today. On time. Painless blood tests! She answered all my questions and said she’d refer certain things to the Dr for review.
Visited April 2025
Review titled Crown Street Surgery
Replied on 22 April 2025
Thankyou for your review and lovely comments. We are delighted you have had such a painless and smooth experience with us
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Review titled Excellent treatment
Rated 5 stars out of 5
by Belaynesh - Posted on 11 April 2025
I filled in the form. I recieved a phone call and discussed my complaints with my GP. My GP referred me where I could get the treatment I need. I am on a waiting list for Physiotherapy . This to me is very effecient with compassionate care.
Visited April 2025
Review titled Crown Street Surgery
Replied on 22 April 2025
Thankyou for taking time out of your day to write this review on the practice. The practice has worked hard changing our appointment system to help our patients have a smoother and easier process. We are encouraged by your experience and comments
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Review titled Excellent care
Rated 5 stars out of 5
by E Devendra - Posted on 17 April 2025
I highly recommend Crown Street GP surgery. I received excellent care today from my gp. And all staff are friendly, professional, efficient & attentive. They go above & beyond. Thank you.
Visited April 2025
Review titled Crown Street Surgery
Replied on 23 April 2025
Thankyou for taking the time to write a review on the practice. We are encouraged and delighted that you feel your experiences are so smooth with us. This is our aim, and to support our patients with their health.
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Review titled Thank you
Rated 5 stars out of 5
by Florica Verioti - Posted on 08 April 2025
Dr. took in so much info about my health, like all over the place in my head, and somehow made sense of it all. He came up with a clear, simple health plan that actually makes sense
Visited April 2025
Review titled Crown Street Surgery
Replied on 22 April 2025
Thank you for your review. Our doctors work hard to support our patients and we are encouraged by your experience and feedback.
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Review titled Effective advice with empathy and reassurance
Rated 5 stars out of 5
by Pallavi Roy - Posted on 02 April 2025
The doctor provided both a safe space as well as very sound clinical advice for my issues. She heard me out patiently, provided pragmatic suggestions, and most importantly indicated a clear treatment and recovery pathway. I left feeling much better.
Visited April 2025
Review titled Crown Street Surgery
Replied on 04 April 2025
Thankyou for taking the time to write this review on the practice. Your feedback is encouraging and we are happy that you felt your journey with us was so smooth and that you are feeling better.
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Review titled Outstanding GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2025
I had a telephone consultation with the GP today which was very helpful and together we came up with a plan. I have been a patient at Crown a street for 35 years and am always impressed by the doctors and nurses I see. They are very thorough and really listen - thank you.
Visited April 2025
Review titled Crown Street Surgery
Replied on 04 April 2025
Thankyou for taking the time to write a review on the practice today. We try to work hard to support our patients and are encouraged by your feedback