Ratings and reviews
Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 29 January 2024
Can't get an appointment for my aging husband and they have used my previous name which has never been registered at the surgery. I've not had the name for over 20 years. Prescriptions in the wrong name and no one has the decency to investigate or inform me how it happened. Useless surgery.
Visited January 2024
Crown Medical Practice has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Sandra Barker - Posted on 06 November 2023
My visit to gp today was excellent, gp was though, professional, friendly and went above and beyond to help with my problem, my condition. I literally could not of asked for any better service Thank you so much
Visited November 2023
Crown Medical Practice has not yet replied.
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Review titled Nurses are worth their weight in gold
Rated 1 star out of 5
by Tracey Butler - Posted on 23 October 2023
Saw out of hours GP a week an a half ago when I realised self medicating was not making me better. Poor service, bad communication and told to take pain relief and fluids, as if I wasn't already. After trying to get appointment today with own GP I saw the ANP nurse and she was an angel. Being a nurse myself, I am capable of taking my own observtions and describing my symptoms effectively. The practice nurse listened to what I had to say which turned into a two way conversation, with her asking lots of questions to get the whole picture. I was examined, my treatment was explained and I finally felt like I might get better. I was so happy at that moment I began to cry. If I didn't have an infection I would have hugged that nurse. Thank you for your time, understanding, compassion and professionalism. If I could give you an award you would truly deserve it.
Visited October 2023
Crown Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
Called after 4pm on a Thursday and was able to get an appointment for the next day. The nurse was kind, compassionate and honest. The appointment was not rushed and I felt listened too. A follow up appointment was booked there and then which has provided a great deal of reassurance.
Visited June 2023
Crown Medical Practice has not yet replied.
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Review titled Caring and accommodating
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2023
I had to see the practice nurse for an ear problem . She went over and above to get me the treatment I needed. Very happy with the service at the Crown.
Visited March 2023
Crown Medical Practice has not yet replied.
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Review titled Great Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 30 March 2023
Nurse practitioner I saw last week was very understanding, listened and achieved more in that appointment than I was expecting. Gave me a follow up call as she said she would too! Well done, I hope all staff can follow her lead.
Visited March 2023
Crown Medical Practice has not yet replied.
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Review titled Fabulous nurse service
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2023
I recently had an appointment with the practice nurse. She looked at a small growth I had near my neck. Immediately she referred me to have my growth looked at by a dermatologist . I later saw a surgeon who sent a sample for a biopsy. I had the result on Wednesday. I had bowens disease. I wish to thank all the team I saw for their professionalism, especially the nurse. I really appreciate all you did for me x
Visited February 2023
Crown Medical Practice has not yet replied.
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Review titled Wonderful practice nurses
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2023
Recently had experiences with 2 of the practice nurses here, they were both very understanding, helpful and efficient, restored my faith in the practice
Visited January 2023
Crown Medical Practice has not yet replied.