Cricket Green Medical Practice
75-79 Miles Road, Mitcham, Surrey, CR4 3DAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Badly Run
Rated 2 stars out of 5
by vnedza - Posted on 04 January 2024
It's almost impossible to get an appointment, or as in my case just a blood test form. They are closing their online site by 10am most days, and won't take a request over the phone. If they are referring everyone to the website no matter what the request for 8am then it is going to get overloaded. I can understand to some degree for an actual appointment ,but all I wanted is a blood test form. I have been at this practice for over fifty years and this is the worst it's been. Their receptionists are so unhelpful and it causes just so much undue stress.
Visited January 2024
Cricket Green Medical Practice has not yet replied.
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Review titled Unhappy / Unhelpful receptionists
Rated 2 stars out of 5
by Anonymous - Posted on 08 November 2023
Receptions are always unhelpful and treat you like a number, the quicker they can finish with you, one less thing to deal with. After several complaints, managers taking responsibility and assuring standards will change, they never do. GP's here are fantastic, always go above and beyond but the receptionists will make it the worst experience for you.
Visited November 2023
Cricket Green Medical Practice has not yet replied.
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Review titled Impossible to get face-to-face appointment with GP
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2023
I’ve been at the surgery for several years now and it’s just getting worse. It’s impossible to get a face-to-face appointment with a doctor. You now have to do an online form which takes absolute ages to complete, but what happens to elderly people that don’t have Internet access because I’ve tried calling the surgery and they refuse to help and tell you to go online ? You have to wait a ridiculous amount of time for prescription to be processed to go to the chemist which if you have run out of tablets it’s a major health problem.
Visited May 2023
Cricket Green Medical Practice has not yet replied.