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Cramlington Medical Group - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Outstanding Service

    Rated 5 stars out of 5

    by Jinnkies - Posted on 24 April 2024

    Filled in an e-consult and got a same day appointment. GP was lovely and the service was excellent. The reception staff were also great. This practice is a gem!

    Visited February 2024

    Report as unsuitable

    Review titled Cramlington Medical Group

    Replied on 25 April 2024

    Dear Jinnkies, Thank you for taking the time to leave us lovely feedback. We strive to provide excellent services for our patients and it is good to know that you are happy with the practice. I will share your feedback with the team. Thank you Gillian Chapman Asst OSM Cramlington and Seaton Valley.

    Report as unsuitable


  2. Review titled Practice consistently outstanding in every way

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 May 2023

    Four generations of our family are registered with Cramlington Medical Group and each one, aged from 0-90 receive the same consistently outstanding care and respect. Access to appointments and advice is straightforward and very quick. Staff are, without exception, friendly, efficient and professional. All go above and beyond what might be expected, being in touch to check how things are going and demonstrating genuine care and concern. A number of our family members have have been through difficult health situations in recent months and I cannot overstate what a huge difference it has made to us all to have the support and care of this practice. Thank you all!

    Visited May 2023

    Report as unsuitable

    Review titled Cramlington Medical Group

    Replied on 28 September 2023

    Dear Patient, Firstly can I apologise for not responding sooner to your lovely feedback. I will pass your comments onto the team. As a team we strive to provide excellent service to our practice population and I know the team will be proud to hear that your experiences at the practice have been good ones. Thank you again for taking the time to leave feedback for us as it helps us to learn and develop services for our patients. Gillian Chapman Senior Practice Manager

    Report as unsuitable