Coventry GP Group of Practices - Ratings and reviews
Reviews
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Review titled great practice
Rated 5 stars out of 5
by Mr Julian Wilson - Posted on 25 April 2024
After waiting for over 8 hours for a call back on 111 after phoning because I was passing a substancial amount of blood, being talked over, then missdiagnosed, then told antibiotics were the answer without any interest of the cause of my blood loss over the phone by a doctor who didn't appear to be interested, the following day I and day staff on 111 contacted my gp at jubilee health centre as I was still passing blood, even tho the practice was fully booked they squeezed me in as an emergency, due to their quick actions and obvious patent care I was reffered for scans / tests which resulted in a diagnosis of stage 2 / 3 bladder cancer, I have since had 2 lots of surgery and am waiting for bcg treatment with a good chance of recovery, If it wasn't for the diligence of the practice I would have taken antibiotics and wouldn't have known about my cancer until it was untreatable with obvious results, Yet again I cannot praise the practice enough
Visited December 2023
Coventry GP Group of Practices has not yet replied.
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Review titled Really understanding
Rated 5 stars out of 5
by kelly gleeson - Posted on 10 May 2023
I feel really supported by all the staff and I am impressed with how on the ball they are I would definitely recommend
Visited May 2023
Review titled Coventry GP Group of Practices
Replied on 16 November 2023
Dear Patient, We thank you for your positive feedback We will continue to work towards patient satisfaction. Many thanks Practice Manager CoventryGP
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2023
They need to give ethical n sympathatic training to their receptionist ...these are so rude ..i sm.now gona change surgery after 2 years ..its hard to convince them..theh act loke.doctors ....fedup from this surgery ...dnt know how to talk and behave towards patients on call.or in person .......
Visited January 2023
Review titled Coventry GP Group of Practices
Replied on 16 November 2023
Dear patient, I am really sorry to hear of your experience and offer my sincere apologies to you. It is very difficult to respond to feedback without the full details. I am more than happy for you to contact me anonymously so we can speak about the matter. We are always looking to improve our service and rely on patient feedback to achieve this. many thanks Practice manager