Cornbrook Medical Practice - Boundary Surgery - Ratings and reviews
Reviews
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Review titled Some doctors don't pay attention with online forms.
Rated 3 stars out of 5
by Anonymous - Posted on 06 July 2023
I am saddened to learn that some gps at cornbrook medical Practice don't pay attention to online forms and patient history. They ignored important issues rather than question and investigate to find out what the problem is. This has left me feeling hopeless.
Visited June 2023
Report review titled Some doctors don't pay attention with online forms. as unsuitable
Review titled Cornbrook Medical Practice - Boundary Surgery
Replied on 10 July 2023
Dear Patient I am really sorry to read this review. Please can you allow us to look into this for you by emailing your details to gmicb-mh.managers.cornbrookmedicalpractice@nhs.net Many thanks Practice Manager
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Review titled Great doctors gatekeeped by reception
Rated 2 stars out of 5
by Anonymous - Posted on 19 June 2023
Reception staff prevent any booking of appointments but if you really push they they magically find appointments on the same day. Also, not sure how they managed to mess up repeat prescriptions but we need to get a new prescription issued. From a doctor. Which they try to block you from booking.
Visited June 2023
Report review titled Great doctors gatekeeped by reception as unsuitable
Review titled Cornbrook Medical Practice - Boundary Surgery
Replied on 10 July 2023
Dear Patient I am really sorry to read this review. Please can you allow us to look into this for you by emailing your details to gmicb-mh.managers.cornbrookmedicalpractice@nhs.net Many thanks Practice Manager
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Review titled slow and not efficient GP practice
Rated 1 star out of 5
by Emanuele Natale - Posted on 06 April 2022
I am a nurse myself and I never met a slower and not efficient practice, I had 3 referral since January and one is still pending, I asked for my regular medication and they never changed the dosage after I chase them up since two months, now I run out of medications and I have to wait until next week to have the tablet that I take every day with the new dosage, on top of that the new receptionist is very rude and not efficient. If you are looking for a GP practice my advice is to look elsewhere if you live in Hulme, because after a month off sick from work they still cannot get my prescription right with the right dosage.
Visited April 2022
Report review titled slow and not efficient GP practice as unsuitable
Review titled Cornbrook Medical Practice - Boundary Surgery
Replied on 22 April 2022
Dear patient I'm really sorry to read this please can you email the details over to cmccg.managers.cornbrookmedicalpractice@nhs.net and we will look into this immediately. Thank you
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Review titled Absolutely pathetic
Rated 1 star out of 5
by Rosey Hughes - Posted on 24 March 2023
All online information says it opens at 8am, it doesn't. Phone lines and online consult unavailable till 9am. They often hang up on you rather than leaving you on hold. I have a long standing condition and every time I call I get a different person who make me start all explanations form the beginning. I asked about my referral to a consultant and was told 'I'll write a letter but it won't do any good' they then sent the letter to the wrong consultant! The refused to see my daughter for an ear infection and told me 'if concerned go to A&E'. I will be looking for a new practice.
Visited March 2022
Review titled Cornbrook Medical Practice - Boundary Surgery
Replied on 10 July 2023
Dear Patient I am really sorry to read this review. Please can you allow us to look into this for you by emailing your details to gmicb-mh.managers.cornbrookmedicalpractice@nhs.net Many thanks Practice Manager
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Review titled Really bad appointment system
Rated 2 stars out of 5
by Martina festus - Posted on 01 June 2022
You have two options for appointment, online and you have to wait for two days for a reply which is not convenient if you are suffering and 2nd option is to call. I've called 3 times this week each time being in a que for over half hour to be told there is no appointments. So I've asked why everytime I call I cannot get appointment to be told unsympathetic reply I can Come into surgery at 8.45 to make an appointment. The time my children start school. So my only option is to wait 2 days for a reply while I'm 32 weeks pregnant already have high blood pressure and I'm being irritated and worried about what is wrong with me.
Visited January 2022
Report review titled Really bad appointment system as unsuitable
Review titled Cornbrook Medical Practice - Boundary Surgery
Replied on 28 October 2022
Dear Martina Thank you for your honest review. We have changed our appointment system since then and you can now pre book face to face appointments. I hope this helps going forward. Best wishes Cornbrook Medical Practice