Corby Urgent Care Centre
Cottingham Road, Corby, Northamptonshire, NN17 2URContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unhappy
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
Went after few days suffering shoulder pain After a fall Got booked in Watching everyone going on who was after me to be told gliche in system I had not been booked in This is twice now I have left urgent care Due to bad service Will not be returning to them Very let down and still in pain
Visited June 2023
Review titled Corby Urgent Care Centre
Replied on 11 August 2023
Dear Patient, Thank you for leaving this feedback. We are sorry to read you felt your experience was not up to the high standard we set out to provide. We can understand how it feels frustrating to have been told you had not been booked in correctly due to a glitch in the system. We really apologise that you feel so let down. We take feedback very seriously, as it helps us to learn how to develop and improve the service. Please do get in touch on cucc@onemedicalgroup.co.uk or call us on 01536 20 21 21 if you would like to further discuss your concern, and to hear about the service developments since your last visit. Thank you for taking the time to leave your feedback. Best Regards, Corby Urgent Care Centre.