Compass House Medical Centres
King Street, Brixham, Devon, TQ5 9TFContact details and opening times
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Reviews
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Review titled Can get a doctors appointment
Rated 2 stars out of 5
by Susan ware - Posted on 09 May 2023
I rang this morning at 8:30 presses option one to speak to a doctor and had an automated message saying they are too busy and to call back later. This was as 8:30. I tried another 3 times and got the same message. My issue is not life threatening but it is affecting my life and very important I get to speak to a doctor. How do I get to do this?
Visited May 2023
Review titled Compass House Medical Centres
Replied on 10 May 2023
Dear Ms Ware, We’re sorry that you have experienced difficulties getting through to the Surgery today. We understand how frustrating this can be and we apologise for the inconvenience has caused. We are experiencing a higher than normal volume of calls currently, and unfortunately sometimes we receive more phone calls than our phone system can take, hence the message you received today stating we were busy and asking you to call back. We are actively working to improve our phone system to ensure that our Patients can access the Surgery as easily and quickly as possible. If you would like to discuss this further, please contact the Surgery. Many thanks, Compass House Medical Centres