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Cobbs Garden Surgery - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled Very long telephone wait times

    Rated 1 star out of 5

    by Anonymous - Posted on 22 May 2023

    Virtually impossible to get an appointment on Mondays. On the while their telephone appointment service is poor.

    Visited May 2023

    Report as unsuitable

    Cobbs Garden Surgery has not yet replied.

  2. Review titled Lack of patient focus and medical needs.

    Rated 1 star out of 5

    by Ray Ward - Posted on 19 April 2023

    I am waiting for urgent eye surgery and require blood tests in order to proceed. Upon trying to arrange an urgent blood test the surgery has decided that their requirements are more important than my need for urgent surgery and have told me i have to wait for three months before they will arrange the test. This is very unhelpful and only decreases further my quality of life. Not at all what is expected of the NHS

    Visited April 2023

    Report as unsuitable

    Cobbs Garden Surgery has not yet replied.

  3. Review titled Disappointed

    Rated 1 star out of 5

    by Anonymous - Posted on 31 March 2023

    This used to be such a good GP practice but it has sadly gone downhill. I understand that the population of Olney has grown but to call up and ask for an appointment and told to wait 2 months is totally unacceptable. Apparently it's possible to call on the day and if the receptionists deems your need is urgent then you may get an appointment. When did receptionists become skilled in deciding how urgent your medical problems are? Really disappointed!

    Visited March 2023

    Report as unsuitable

    Cobbs Garden Surgery has not yet replied.

  4. Review titled Used to be a 10 out of 10 practice.

    Rated 2 stars out of 5

    by Anonymous - Posted on 03 October 2022

    The practice has gone massively down hill. It's not unusual to now hold on the phone for an hour. The staff on reception are not the friendly souls they used to be. There are no walk in appointments and if you just turn up they make you go home and wait for a phone call triage. Overall the practice has gone form a 10/10 to barely deserving a 3/10.

    Visited May 2022

    Report as unsuitable

    Cobbs Garden Surgery has not yet replied.