Cleevelands Medical Centre
Sapphire Road, Bishops Cleeve, Cheltenham, Gloucestershire, GL52 7YUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible can’t get an appointment
Rated 1 star out of 5
by Maureen - Posted on 24 April 2025
Went to the surgery told can’t get an appointment by turning up at the surgery you have to phone for an appointment. You can phone any time. Tried phoning told can’t phone between one and 2 so left till later tried again said number 9 in the queue they would phone back. A couple of hours later they phoned said no appointments for that day asked to make an appointment for another day said have to phone every day they have no future appointment to allocate. What a waste of time. How on earth are you suppose to get an appointment. I am 81 and do not understand the app appointment system. Or is this there way of getting rid of all older patients. How am I am going to get my medical condition sorted if I can’t make an appointment to see a doctor.
Visited April 2025
Cleevelands Medical Centre has not yet replied.
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Review titled An all round super practice
Rated 5 stars out of 5
by Tamsin Mitchell - Posted on 27 January 2025
I visited the surgery with my 17 month old grandson today. He lives in another county so I had to register him temporarily. The staff were kind, professional and understanding. The phone calls were prompt and positive. I then had an appointment the same day for my grandson, with a GP who was able to listen, communicate and examine a 17 month old…. And no tears! I feel very fortunate to be part of this incredible surgery. Everyone works so hard, and always with a warm welcome. A big Thank you to the Cleevelands team. X we are all lucky to have you.
Visited January 2025
Cleevelands Medical Centre has not yet replied.
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Review titled Exceeded expectations
Rated 5 stars out of 5
by Maryanne Young - Posted on 06 January 2025
I just wanted to review my recent experience at Clervelands Medical Centre. The receptionist went over and above to assist me even though she was only supposed to log in at 09.00am which I didn't realise, she assisted me a few minutes before hand so I could attend my appointment. The GP who assisted me showed empathy and kindness and went over and above to assist me. I was very impressed with all aspects of the practice.
Visited January 2025
Review titled Cleevelands Medical Centre
Replied on 07 January 2025
Many thanks for leaving such a lovely review, your feedback is very welcome and has been passed along specifically to the members of the team who you consulted with. Richard Scott Cleevelands Medical Centre
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Review titled Brilliant surgery
Rated 5 stars out of 5
by Beverley Millyard - Posted on 30 May 2023
I have never had any problems with anyone at Cleveland’s from receptionist to doctors to nurses all really professional and caring and have always had a call back same day or appointment within a wk
Visited May 2023
Cleevelands Medical Centre has not yet replied.