CIVIC MEDICAL CENTRE
Civic Way, Bebington, Wirral, Merseyside, CH63 7RXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Highly recommend
Rated 5 stars out of 5
by Dee - Posted on 01 May 2024
Fantastic service this morning. Rang at 8.30 am and was seen face to face same day within an hour by a health care practitioner.
Visited May 2024
Review titled CIVIC MEDICAL CENTRE
Replied on 02 September 2024
Dear Dee Thank you for taking time out of your busy day to leave your feedback. We are pleased to hear that you feel that you received an efficient service from the practice. Once again thank you for your feedback. Kind regards Dawn Heggarty Practice Manager
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Review titled To many mistakes
Rated 1 star out of 5
by Anonymous - Posted on 22 September 2023
Really disappointed with lack of knowledge from Gp. Thank goodness for google. Came out of consultation after diagnosing my own condition. If I wanted more information it’s another patches form to fill out and wait another month to be seen If you speak up or question anything you get told you are aggressive/mental health etc was asked to come in for a review, no bp taken, no weight just a blank , none expressional look from the doctor.
Visited September 2023
Review titled CIVIC MEDICAL CENTRE
Replied on 15 January 2024
Dear Patient, Thank you for taking the time to leave your feedback. Firstly, I am extremely sorry that it would seem that I have not responded to this feedback sooner. I did respond when you initially posted your feedback, however, my response was not published, and I have been informed that this was due to a technical error. We are extremely sorry to read that you felt the GP who you seen came across as having a lack of knowledge. Albeit you have left an anonymous review, I can see from the feedback that you have provided that the practice did respond to your concerns by letter, immediately after you verbally raised your concerns. Once again, thank you for leaving your feedback, this is important to us. I can be if any further assistance, then please do not hesitate to let me know. Kind regards Dawn Heggarty Practice Manager
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Review titled Exceptional
Rated 5 stars out of 5
by IAN WILSON - Posted on 06 June 2023
Having privately thanked Cmc for their expertise and service over the past 58 years, I'm pleased to "go public". Unfortunately I have had to use their services many times,(sometimes I feel like a member of staff the number of times I attend) I have nothing but praise For their attention and assistance and diagnosis over the last, more than, half century. Thank you all, past and present.😀
Visited June 2023
Review titled CIVIC MEDICAL CENTRE
Replied on 15 January 2024
Dear Mr Wilson Thank you for taking the time to leave your feedback. We are extremely pleased to hear that you feel that the practice has delivered an efficient service to you over the last 58 years. We sincerely hope that we can continue to deliver a similar service to you for many more years to come. Once again, thank you so much for your feedback, we really appreciate you taking time out of your busy day to do this. Kind regards Dawn Heggarty Practice Manager
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Review titled Amazing surgery and gps, nurses
Rated 5 stars out of 5
by Steph Waring - Posted on 30 May 2023
Another great service today by all of the team, amazing gps and nurses here. Lovely lady on reception too.
Visited May 2023
Review titled CIVIC MEDICAL CENTRE
Replied on 01 June 2023
Dear Steph Waring Thank you for taking time out of your busy day to leave feedback in relation to the service that you have received from the practice. We are pleased to read that you feel our team are delivering a good service. I will ensure that all of our team are made aware of your feedback. Once again many thanks. Dawn Heggarty Practice Manager