Churchfields Surgery - Ratings and reviews
Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
Requested a prescription to be sent to Cornwall it was there in a couple of hours , well done Churchfields surgery , great service and fast response.
Visited August 2023
Churchfields Surgery has not yet replied.
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Review titled Great practice, great doctors
Rated 5 stars out of 5
by Steve - Posted on 09 June 2023
Have had nothing but good experiences with this practice and it's accommodating doctors. The system of apply online and receive a GP phonecall later for advice or examination in practice is very good, easy to use, have always been seen for more physical concerns, and works very well for same day issues being addressed. The gps are very good with advice and happy to refer to specialised departments elsewhere for more investigations which is fairly quick and always good for peace of mind. Very much recommend this practice! Thank you.
Visited June 2023
Churchfields Surgery has not yet replied.
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Review titled Fast service
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2023
Contacted online via NHS app, all very efficient. Set out my medical issue and the times I could be contacted. Contact was made by phone call at a time I’d stated as convenient. Advice received quickly and efficiently. Would recommend this surgery.
Visited May 2023
Churchfields Surgery has not yet replied.
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Review titled Caring and compassionate practice
Rated 5 stars out of 5
by Emily Godfrey - Posted on 08 May 2023
An excellent service, particularly as someone who works full time. I was able to communicate via text message, only had to attend in person for tests and all other consultations via phone at a time to suit me. Each member of staff I spoke to or saw we're both caring and compassionate. The GP listened, was keen to understand what I wanted out of the appointment and we mutually agreed the next steps.
Visited April 2023
Churchfields Surgery has not yet replied.
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Review titled Best Practice ever.
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
I will be 62 this year and have reached the point where fairy frequent visits to my GP Practice are necessary. The online system for requesting appointments is intuitive and call backs from a doctor are always very prompt. The range of services and staff specialisms is impressive. Staff are professional and very kind. I really cannot speak highly enough of the care I have received and continue to receive. Well done all at Churchfields. You are a shining credit to your profession. Thank you!!!
Visited April 2023
Churchfields Surgery has not yet replied.
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Review titled Considerate and Compassionate
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
During my visit, the Dr. was incredibly considerate and compassionate, and ensured that I was comfortable during my appointment. They took into account my prior records and used these to mass a complete picture of what might be causing my symptoms. This thorough analysis made me feel comforted with my diagnosis.
Visited April 2023
Churchfields Surgery has not yet replied.
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Review titled Great doctors
Rated 5 stars out of 5
by Trevor - Posted on 16 December 2023
Speedy diagnosis of heart failure has enabled another year of being well and hopefully more to come. Medications issued promptly with no problems and appointments when necessary. Referral to cardiology and follow ups have all been very smooth and no major delays
Visited January 2023
Churchfields Surgery has not yet replied.
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Review titled Telephone
Rated 2 stars out of 5
by Kathleen Houghton - Posted on 12 December 2022
On The whole I do have to say the surgery is great and the staff do go above and beyond but on this occasion. I’m very disappointed in them and that I had to wait over 30 minutes for them to pick the phone up after being number one in the queue. This is not acceptable. Yes times are difficult and staff could be of sick but telephone calls should be answered in a far less time. Also it would be nice if staff gave their name when they are speaking to the patient maybe this could be discussed at one of the staff meetings
Visited December 2022
Churchfields Surgery has not yet replied.
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Review titled fantastic surgery
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
as an NHS worker myself i appreciate the strains the NHS as a whole is under at present. i have been unfortunate enough to need to be on the receiving end of needing healthcare recently and i cannot fault Churchfields Surgery at all. i submitted an online request via NHS app and had a text reply to inform me of a telephone call with a PA the next day. This telephone consultation was friendly and professional and gave me information needed to manage my acute problem. a prescription was electronically sent to a pharmacy of my choice and i have no concerns over the surgery's ability to deal with primary care issues. i am happy to wait for a few weeks for non urgent issues and feel the culture of amazon click and demand culture should not be expected of primary care. with fewer GPs and practice nurses across the NHS, i feel they are like swans, trying to be seen as calm on the surface and paddling away like crazy under the water to keep a safe service, that is under funded.
Visited November 2022
Churchfields Surgery has not yet replied.