Church Street Surgery, Martock - Ratings and reviews
Reviews
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Review titled Experience when calling the surgery
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2022
Managed to get through to reception without waiting too long. Spoke to a very pleasant supportive receptionist who explained the process. A Dr rang back within 10mins and was able to issue a prescription. I know lots of people have not had such a positive experience but I was impressed with the care and attention that received today and felt it worthy of a review.
Visited December 2022
Review titled Church Street Surgery, Martock
Replied on 21 February 2023
Dear Patient Thank you so much for your review, it is always appreciated when people post positive comments. I will ensure all the staff involved are informed. thank you again regards Janice Jones Deputy Practice Manager
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Review titled In two minds????
Rated 3 stars out of 5
by Jeremy Bell - Posted on 09 November 2022
Having brought in the new regime there is little or no recognition between patients and staff. I don't think that I have seen the same lady on the reception twice. No friendly good mornings etc. The staff seem to be very stand-offish with cold greetings and business takes the priority. It is certainly no more efficient than it was with the old crowd.
Visited November 2022
Church Street Surgery, Martock has not yet replied.