Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled " Super Duper "
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2024
I had an ear infection so I called GP The receptionist was fantastic and arranged for me to see nurse who was amazing and antibiotic spray was suggested? An hour later I was at home applying it !
Visited December 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the reception and nursing teams. Renata Johnstone Practice Manager.
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 14 January 2025
Apart from great telephone calls from GP the rest of the service was awful. I have to wait for more than 3 months for this appointment and nobody after this call taking their time to ensure I’ve got a follow up appointment regardless my injury. Apart from a measly text message and no one responded my email regarding my complaint too.
Visited December 2024
Review titled Chatfield Health Care
Replied on 17 January 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I am very sorry that our service fell short of your expectation. I would be very grateful if you could contact me so that I can understand in detail what the issues are and look at ways of improving. I will in the mean time share your comments with the team. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Very satisfactory practice
Rated 5 stars out of 5
by Marie Murphy - Posted on 17 December 2024
I saw one of your doctors on 10 December at Chatfield. I was very pleased with my appointment, the doctor was most kind and patient and listened attentively to my concerns, he gave me a thorough examination and told me to request at reception for an ECG & blood test, on leaving I felt reassured that I was in good hands and was being well looked after.
Visited December 2024
Review titled Chatfield Health Care
Replied on 19 December 2024
Dear Marie thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the whole team. Renata Johnstone Practice Manager.
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Review titled A friendly helpful practice
Rated 5 stars out of 5
by Martin - Posted on 05 December 2024
Everyone is keen to help make you feel comfortable and find procedures as painless and trouble free as possible. I have complete trust in everyone I have had contact with and feel they are working in my best interests. I am grateful to them for their kindness in diagnosing my condition, especially with my catheter complications which I now have no problems with.
Visited December 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Martin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Cares
Rated 5 stars out of 5
by Jon phillips - Posted on 14 December 2024
Doctor rang when she said was careful and helpful and followed up the following week. Just fantastic
Visited December 2024
Review titled Chatfield Health Care
Replied on 19 December 2024
Dear Jon thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the doctor. Renata Johnstone Practice Manager.
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Review titled Caring and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2024
Excellent experience with my phone consultation. My Doctor spent time understanding my history and medication, was caring and reassuring and processed everything very quickly. I felt very fortunate to have access to this service.
Visited December 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the clinical team. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 5 stars out of 5
by Patrick - Posted on 31 December 2024
Dr rang on time. Explained results of recent Liver and Kidney scan. DR made sure I understood results and what I needed to do by asking questions and Explained what actions he needed to take which he did as I had an email stating he had made a referral. At all times he was friendly and made sure I understood and was happy to answer any questions.
Visited December 2024
Review titled Chatfield Health Care
Replied on 01 January 2025
Dear Patrick thank you for your comments. We value feedback from patients as we use this to help improve patient care and services which are important to all of us. I will share your review with the team. Renata Johnstone Practice Manager
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Review titled First class practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2024
I am 84 years of age and I attended the practice last week in order to be examined for my annual medical review. This was undertaken by a nurse who was extremely pleasant and courteous, and who undertook all that was required for my review over the course of 30 to 35 minutes. I left feeling I had been in very good hands. This is typical of the excellent service I receive from this practice.
Visited December 2024
Review titled Chatfield Health Care
Replied on 29 December 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the nursing team. Wishing you a happy new year from the team. Renata Johnstone Practice Manager.
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Review titled Nice atmosphere
Rated 4 stars out of 5
by Anonymous - Posted on 26 December 2024
The nurse was friendly and make you feel at ease,she talks you through what she is doing. Overall experience was good.
Visited December 2024
Review titled Chatfield Health Care
Replied on 27 December 2024
Dear Patient hank you for you comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager
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Review titled Offered Very Good Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2024
I recently had an appointment with a member of the practice and was offered very good service. I felt listened to and validated throughout the telephone appointment I had. I highly recommend this practice.
Visited December 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the whole team. Renata Johnstone Practice Manager.