Chapelthorpe
Standbridge Lane, Wakefield, West Yorkshire, WF2 7GPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chapelthorpe.
Reviews
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Review titled Great practice with helpful and supportive staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
The staff aim to respond to questions and resolve problems quickly and efficiently. This is particularly the case if I use the AskMyGP service. Recently a problem with a prescription was resolved within an hour and I was a replacement was issued almond st immediately
Visited May 2025
Chapelthorpe has not yet replied.
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Review titled Great efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
Whenever I have contacted the practice online I have received information about my query within the day and any questions about changing a prescription have been dealt with by staff and doctors very quickly. Modern, efficient and effective which is great for a working person. Thank you
Visited May 2025
Chapelthorpe has not yet replied.
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Review titled Consistently Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
Most recent experience was my annual check up. My Practioner was superb, very professional and put me at ease. Offered sound advice and fully explained procedures as the consultation progressed. Follow up was undertaken quickly and again advice and support was excellent.
Visited May 2025
Chapelthorpe has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
I submitted a request in the morning and had a phone call later that day. The prescription needed was sent to the pharmacy for collection that evening. This was quicker than I was expecting
Visited May 2025
Chapelthorpe has not yet replied.
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Review titled excellent service from this surgery
Rated 5 stars out of 5
by stephen ogden - Posted on 16 January 2025
Had my recent annual check up. I had to delay my original date, but using the practice website it was easy to cancel and make a new one. The receptionists are always easy to book appointments, and are very pleasant and helpful. All the nurses are very professional and are a delight to talk to.
Visited January 2025
Review titled Chapelthorpe
Replied on 29 May 2025
Thank you for taking the time to feedback your experience of our service. It is always nice to be able to share praise with the team. Kind Regards Cheryl Wilden
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Review titled Super response
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2024
Asked the surgery if it was possible to have a home visit for my sick disabled husband. Almost immediately we had a visit from a doctor who was thorough and very efficient exploring every possible cause and reason for my husband’s symptoms. Samples were taken and a plan of action discussed. As promised an hour later a follow up phone call was made with results from one of the tests and informed that further investigation had been put in action. We were so impressed with the care and support provided by this doctor and would like to thank them for their compassion, kindness and professionalism.
Visited August 2024
Review titled Chapelthorpe
Replied on 02 September 2024
Thank you for taking the time to feedback your experience of our service. It is always nice to be able to share praise with the team. Kind Regards Cheryl Wilden
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Review titled Caring staff
Rated 5 stars out of 5
by Jenny - Posted on 26 April 2024
I was contacted via the admin staff this morning, she was very sensitive and talked through my options calmly. She found me a appointment and explained waiting times. I saw a student nurse ( from Huddersfield University) The student was calmly, talked me through what was going ro happen. She was gentle and check I was okay. Afterwards she clearky explained how I would my results and was polite and friendly. All this and I was in and out within 5 minutes. A very professional and competent student nurse.
Visited April 2024
Review titled Chapelthorpe
Replied on 26 April 2024
Thank you for taking the time to feedback your experience of our service. The staff work very hard to ensure patient needs are met and it is always nice for this to be acknowledged. Kind Regards Cheryl Wilden Business Manager
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Review titled Great service secretary chaplethorpe
Rated 4 stars out of 5
by Donna - Posted on 26 April 2024
I have always experienced a very professional service from the medical secretaries at Chapelthorpe practice. In particular, recently, one of the secretaries was very efficient in dealing with my query. The secretary provided me with all the information that I had requested in a timely manner which enabled a quick resolution to my request. It was a most pleasant patient experience, and I would like to offer my thanks and appreciation for a professional, pleasant service.
Visited April 2024
Review titled Chapelthorpe
Replied on 21 May 2024
Thank you for taking the time to feedback your experience of our service, I will share this with the team as they work extremely hard to provide a good service. Regards Cheryl Wilden Business Manager
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Review titled Great experience
Rated 4 stars out of 5
by Bev - Posted on 25 April 2024
Over the last week I've had a really positive experience with one particular Dr who listened and did his job well. I'm no better but it's just that he cared enough to make a difference to how I felt. I wish they were all like him
Visited April 2024
Review titled Chapelthorpe
Replied on 26 April 2024
Thank you for taking the time to feedback your experience of our service. The staff work very hard to ensure patient needs are met and it is always nice for this to be acknowledged. Kind Regards Cheryl Wilden Business Manager
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Review titled Friendly supportive staff. Recent home visit
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
I use Ask my GP whenever I need to contact the practice. Always find it easy and get a quick response. My only criticism of the system is the time limit which can be restricting for people who work. Staff are always friendly and helpful wherever they can. Been registered here for approximately 5 years. Recently had an illness that meant I could attend a f2f appointment, was astounded when the gp offered and made a home visit, almost unheard of these days.
Visited March 2024
Review titled Chapelthorpe
Replied on 28 March 2024
Thank you for taking the time to feedback your experience of our service. The staff work very hard to ensure patient needs are met and it is always nice for this to be acknowledged. Kind Regards Cheryl Wilden Business Manager