Chaddesley Surgery
Hemming Way, Chaddesley Corbett, Kidderminster, Worcestershire, DY10 4SFContact details and opening times
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Review titled Issue with dispensary opening hours
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2024
I was impressed by how quickly I was able to get an appointment here, didn't have to wait the 4 weeks I have had to wait elsewhere. Staff seem friendly and there is plenty of parking. Unfortunately reception was unmanned and I ended up late for my appointment as no one came, even when I rang the bell. I am also disappointed that they seem to assume you will collect your prescription from the dispensary which closes at half 5 - As someone who works full time (i.e. 9-5) I'm not sure how exactly I am supposed to be able to collect a prescription. I had to really push for the receptionist to let me have my prescription sent to another pharmacy, as I had arrived bang on half 5 and they tried to say I had to come back another day or get someone else to collect for me (I have no one who can do this for me and I physically cannot get there any earlier unless I have annual leave). Really feel this could be improved simply by asking patients first if they are even able to collect before half 5 to save wasted time and journeys, or even better open the dispensary for the same hours the surgery is open. Feels like they have tried to make it accessible for working people by having longer opening hours for appointments, but it still isn't great for working people if we still can't collect our prescriptions without taking time out of work.
Visited February 2024
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