Cathedral Medical Group - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
There is always a doctor on the phone or in person to help. The staff are very lovely at the practice and help you feel reassured. Very happy to be a part of this practice.
Visited November 2023
Cathedral Medical Group has not yet replied.
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Review titled Impossible
Rated 1 star out of 5
by Anonymous - Posted on 23 November 2023
I have been registered with Cathedral for over 10 years. Every year the surgery continues to fail at dealing with any request professionally. Some receptionists are very helpful, however others are clueless. Trying to get an appointment is impossible. Holding on the line for 45 minutes then once reaching position 1 getting cut off. The Nurses I have seen have all been very good. Most of the doctors are responsive and caring. Sadly I believe the surgery has taken on too many patients and cannot cope with the demand. All staff over worked which has an impact on patient services and quality of care.
Visited November 2023
Cathedral Medical Group has not yet replied.
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Review titled Distressing experience
Rated 1 star out of 5
by Anonymous - Posted on 27 October 2023
Contacted service for a same day urgent appointment. I was concerned that I needed an urgent check for a condition I was aware of. When they called me I was told to call an ambulance for a completely unrelated condition - it had no connection to my actual symptoms or the problem I described. I was not even allowed to question the nurse about it. I was left stressed and very confused. In their words 'we could see you but we are refusing - call an ambulance'. They implied I was wasting their time. The ambulance crew were not impressed when they arrived. Friday at 3.00pm was clearly a bad time to call.
Visited October 2023
Cathedral Medical Group has not yet replied.
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Review titled unprofessional
Rated 2 stars out of 5
by Terry Head - Posted on 09 March 2023
I have seen 2 male gps unprofessional manner 1 didn’t even get in the door he stood by the sink and just shouted forget about your pain just carry on with meditation didn’t ask anything.2nd one had meditation ready before I had even got to the room didn’t ask anything just sai changed your medication as I was almost pushed out of the room tried to tell him about the pain I had all over my body he again said changed your medication. been suffering for last 3 months some day’s struggle to get out of bed. but feel it will be waste of time trying to get another appointment probably end up seeing those male gps who have got no duty of care
Visited June 2022
Cathedral Medical Group has not yet replied.