Carlton Street Surgery

Carlton Street, Horninglow, Burton-on-Trent, Staffordshire, DE13 0TE

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Reviews

Displaying 21 to 21 of 21

1. Review titled Awful healthcare - avoid

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 10 May 2023

   Used 111 over the weekend and fairly promptly got a course of antibiotics for a UTI for my unwell grandmother. Told by the 111 GP to contact our own surgery after the weekend and give a urine sample as in over 65’s a urine dip is not reliable and urine sample is useful to identify bugs. Went to the surgery today and they told us they couldn’t give me a bottle as they weren’t the ones who requested it? I don’t know how they expect us to magically retrieve a urine sample bottle from a telephone healthcare service? Reception staff have no understanding or compassion.

   Visited May 2023

   Report as unsuitable

   Carlton Street Surgery has not yet replied.

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