Cape Hill Medical Centre
Raglan Road, Smethwick, West Midlands, B66 3NRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Debra Fitzgerald - Posted on 13 June 2023
My mum Jean wasn't well at. I rang the practice on 8 June 2023 and the lady I spoke to was so kind, I explained about my 82 year old mum and booked mum for a Dr call back. Dr wanted to see mum Friday 9 June but mum couldn't walk, feeling dizzy, legs giving way. I went into the surgery, spoke to a very polite, helpful and caring receptionist who arranged a Dr call back. Dr rang and was concerned about mum and made a home visit, arriving half hour later. Dr was so kind, caring, always asking mum if it was ok to do things. Dr wanted mum to go to a&e for an x-ray and tests so he was so kind and fast tracked so mum didn't have to wait in a&e. mum spend the night and is home. This practice is amazing, from the receptionists to the Drs,thank you from myself and mum.
Visited June 2023
Review titled Cape Hill Medical Centre
Replied on 03 July 2024
Dear Ms Fitzgerald thank you for your kind feedback and words about the team who supported you and your mum. This will be fed back to the team at one of our team meetings. thank you once again Andrea Brydon, Practice Manager