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Canberra Old Oak Surgery - Ratings and reviews

Reviews

Displaying 11 to 12 of 12

  1. Review titled Never had an issue

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 October 2022

    I’ve used this practice for years now and have never had a problem. Dr Iq is easy to use and when ever I pop in a request it’s always processed on the same day. When I’m told I’ll get a call with the Gp, I get a call. Only thing I would suggest is if we could suggest times due to working hours. Would recommend. Lovely staff as well.

    Visited October 2022

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    Review titled Canberra Old Oak Surgery

    Replied on 18 October 2022

    Thank you for your kind words serve to motivate our whole team to work even harder. We have taken this feedback if you suggest us a time to call you we will try our best to call you in that time frame. Kind Regards, Canberra Old Oak Surgery

    Report as unsuitable

  2. Review titled Do not go there

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 August 2022

    I've just got registered with them for one week and they already made a mess. I was prescribed two products by the doctor and practice only sent one of the prescriptions to the pharmacy, had to call them to get the prescription for the second product, they send it to the wrong pharmacy this time. They did not even acknowledge their mistakes

    Visited August 2022

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    Review titled Canberra Old Oak Surgery

    Replied on 18 October 2022

    Dear Patient, I do apologise for the inconvience you have faced at Canberra Old Oak Surgery, I would like to discuss this more in detail as this will help us to improve our service. Can you please call reception on 020 7062 6320 and ask to speak to me. Kind Regards, Abid Khan ( Assistant Practice Manager) Canberra Old Oak Surgery

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