Camp Hill Gp Led Health Centre
Ramsden Avenue, Camphill, Nuneaton, Warwickshire, CV10 9EBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2025
I detailed my health issues on the online platform which I was expecting a call from the GP They rather referred me to the pharmacy and the pharmacy couldn’t help I called the surgery back and nobody was available to help at that time I was left to be in my condition This service is terrible and the surgery don’t show any sympathy for its patients
Visited April 2025
Review titled Camp Hill Gp Led Health Centre
Replied on 24 April 2025
Dear Patient Thank you for your feedback, I am sorry you feel the need to raise this and can only presume that the problem you detailed on your online form was an ailment that can be treated by the pharmacy first scheme. If you would like to discuss your complaint in detail please contact the Management team at the surgery for us to investigate further.
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Review titled Worst practice
Rated 1 star out of 5
by Anonymous - Posted on 21 January 2025
I rang this morning to request an appointment and told to complete online consultation. After which I received a text to go to a pharmacy. I met a pharmacist who re-referred me to the GP and told to await a phone call. This back and forth is ridiculous in my view.
Visited January 2025
Review titled Camp Hill Gp Led Health Centre
Replied on 20 February 2025
I am sorry that on this occasion the system did not work for you. We are working in line with guidance of the Modern General Practice and to sign post patients to the most relevant service. In your case the form must have been completed with an element that can be dealt with by the local pharmacy under the 'Pharmacy First' service. If you would like to contact the Practice Manager direct we will be able to investigate your case further to see why the pharmacy then directed you back to the surgery. We can only apologise for what has happened to you in this instance without further investigation.