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Buttercross Health Centre

Behind Berry, Somerton, Somerset, TA11 7PB

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Dismissed and did not feel heard

    Rated 1 star out of 5

    by Anonymous - Posted on 11 July 2023

    I used my GP portal. Received a call back from a Dr. Explained my concerns that I have had for my health for the last couple of years. Explained I am very worried as it's been happening for so long. No appointment to be seen so they can maybe see if it's high blood pressure/heart problems. I'm not happy and there's nothing I can do. It's really upsetting when your that worried and your concerns are dismissed. How can you assess someone and say that it's not heart problem when you aren't checking or doing tests, not even blood pressure as your on a call. I do not have confidence in what I was told and I am now left worrying and can't contact the GP as I've already tried.

    Visited July 2023

    Report as unsuitable

    Review titled Buttercross Health Centre

    Replied on 25 July 2023

    Thank you for taking the time to write a review. We are saddened to hear that you felt your experience with Buttercross Health Centre was not dealt with efficiently. All feedback we receive is taken onboard so that we can learn from this and improve our services. If you would like to discuss this in further detail, then please do not hesitate to contact the surgery so we can put you in contact with a member of the management team.

    Report as unsuitable

  2. Review titled Contact

    Rated 1 star out of 5

    by K masters - Posted on 18 May 2023

    Got message to say do blood test at home if no monitor contact practice done this they said not got monitor have to wait for one to come in from on loan got message today to say last day to do test still no monitor contacted practice they now say I can go in for the test today why send out messages if you can’t provide equipment is this just a paper tick box.?

    Visited May 2023

    Report as unsuitable

    Buttercross Health Centre has not yet replied.

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