Bryn Street Surgery
Ashton Health Centre, Council Avenue, Ashton-in-Makerfield, Wigan, WN4 9AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional Physio Appt
Rated 4 stars out of 5
by Anonymous - Posted on 04 February 2025
Attended 1st physio appointment. Very professional and informative. Shoulder felt improved after 1 visit.
Visited February 2025
Review titled Bryn Street Surgery
Replied on 07 February 2025
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Caring and effective
Rated 5 stars out of 5
by Silvia Ferrer - Posted on 04 February 2025
Caring and effective from booking the appointment to the consultation. Friendly staff and showed care from beginning to end of my consultation
Visited February 2025
Review titled Bryn Street Surgery
Replied on 07 February 2025
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Coasting?
Rated 4 stars out of 5
by Karen Wareing - Posted on 04 February 2025
My appointment ran on time. GP was pleasant and listened to me. Not sure if asking me what I thought I needed was the correct question rather than suggesting what they could do to find the reason for my complaint. Don't feel there was enough consideration to previous visits to GP for same complaint over last few years.
Visited February 2025
Review titled Bryn Street Surgery
Replied on 07 February 2025
Hi Karen, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! If you would like to discuss this further please do not hesitate to contact me at the Practice. Kelly Sawle Practice Manager
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Review titled How appointments should be
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
Received reminders regarding appointment. Practice building clean and bright. Didn't wait long before being called in and Dr pleasant, discussed options and I didn't feel rushed.
Visited February 2025
Review titled Bryn Street Surgery
Replied on 07 February 2025
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Alright
Rated 4 stars out of 5
by Anonymous - Posted on 29 January 2025
Top class. The service I received was very good and I was given clear feedback and good news about my health.
Visited January 2025
Review titled Bryn Street Surgery
Replied on 30 January 2025
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Claudia Rendo - Posted on 29 January 2025
Good experience as usual…appointment at the booked time…great service from reception staff and the doctor who saw me…my mind was put to rest
Visited January 2025
Review titled Bryn Street Surgery
Replied on 30 January 2025
Hi Claudia, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Great practise
Rated 5 stars out of 5
by Gwenda McLeish - Posted on 07 February 2025
Highly recommend Bryn Street practice. They go above and beyond. From the reception to the GPs, nurses and physios. They don't get enough praise. What would we do with you. Especially as we grow older. From first port of call, to the pharmacy. Absolutely brilliant 👏 can't thank you enough 👌🌹😘
Visited January 2025
Review titled Bryn Street Surgery
Replied on 07 February 2025
Hi Gwenda, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Wendy - Posted on 15 August 2024
I ordered a repeat prescription using the online facility on Tuesday and it was waiting at my pharmacy today for pickup.
Visited August 2024
Review titled Bryn Street Surgery
Replied on 16 August 2024
Hi Wendy, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 22 July 2024
The nurse made me an appointment a week ago for this morning to go for my statin injection. I have arrived at my appointment on time to find that the medication for my injection has not been ordered and I have to go to boots to collect it myself as there has been an error. What a joke. The system is broken and so are the staff it's like they can't be bothered. The number of times I have been dragged to this surgery for absolutely nothing is ridiculous. It's about time someone looked into this.
Visited July 2024
Review titled Bryn Street Surgery
Replied on 23 July 2024
We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we assure you of our continued service to you at all times. Many thanks Kelly Sawle Practice Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 September 2023
I managed to make a pre-bookable appointment a week by ahead. It wasn’t urgent but important so I was happy to wait. I used the electronic check in. Short wait in an almost empty, clean and comfortable waiting room. Seen by the doctor who was polite, efficient, clear and helpful. All in all, just what you’d hope for when attending the doctors.
Visited September 2023
Review titled Bryn Street Surgery
Replied on 19 September 2023
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kelly Sawle Practice Manager