Brook Medical Centre - Ratings and reviews
Reviews
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Review titled Good and not good
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2024
I have a child with complex medical conditions and a simple cold is very bad for him. The receptionist don't pay attention and without even looking at the system say sorry no appointments. I try explaining what happens and how fast he will go to the point of hospital could I have a call but they don't want to know . I have an extremely unwell child and no appointments and no help. Saying that one receptionist went above and beyond helping source his medication
Visited April 2024
Brook Medical Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jason C - Posted on 11 April 2024
We left a nearby surgery last year due to the appalling deterioration in service after being there for over 50 years, We transferred to Brook medical centre and I'm just so glad that we did, I only wished we'd done it sooner. Great service, prompt responses to requests and repeat prescriptions and a reception team that are cheerful and hopeful. I've been in contact several times due to my wife's underlying medical condition and whether it's the Dr, the nurse or the reception team, they've always been great with us. Thank you for making us feel valued.
Visited April 2024
Brook Medical Centre has not yet replied.
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Review titled Best practice ever
Rated 5 stars out of 5
by Martin Hawksworth - Posted on 17 May 2023
Me and the wife have been using brook medical centre for the last 8 years and can not fault them. The receptionists are always helpful and polite which I'm sure is difficult in a stressful job. Great doctors and nurses. Never had a problem getting appointments.
Visited May 2023
Brook Medical Centre has not yet replied.
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Review titled Unable to get gp appointment
Rated 1 star out of 5
by Anonymous - Posted on 01 August 2022
We have tried multiple times to get a GP appointment, as soon as the practice opens. Only to be told there are none and go to the urgent care centre. To call this place a point of primary care is farcical. Avoid
Visited August 2022
Brook Medical Centre has not yet replied.