Broadwater Medical Centre
5-11 Broadwater Boulevard, Worthing, West Sussex, BN14 8JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2024
I phoned in the morning all staff were very kind and attentive and promised I would receive a telephone call to further assess my condition. I received a phone call 15 mins later inviting me to surgery I actually saw a doctor within an hour of my initial call. The Doctor was very kind and gave me lots of time. I felt I couldn't have received better care and I am so grateful to be under the care of this surgery.
Visited January 2024
Review titled Broadwater Medical Centre
Replied on 03 April 2024
Thank you for your positive feedback. All staff try and provide the best care they can. Currently this is really hard with the demand far greater than the capacity and the negativity around access to GPs. I thank you for taking the time to give great feedback, I will of course share with the whole team.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
Seen promptly and referred for specialist treatment at the local hospital clinic which will provide appropriate reassurance
Visited January 2024
Broadwater Medical Centre has not yet replied.
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Review titled Very friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2023
I had a lovely friendly female, she was very kind and caring as I was very nervous, she helped me over come my nerves. So soon as I set down I was called in .
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Excellent Services
Rated 5 stars out of 5
by Mr Brian Parkin - Posted on 10 November 2023
Called in for an asthma review and from the initial consultation to the final consultation I could not fault the caring service I received.
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Rude staff
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2023
Staff are rude and dismissive apart from 2 Drs, none of the rest take anything I say seriously and I'm still battling to get some kind of diagnosis for ongoing and quite worrying symptoms. Receptionist also very rude, one hung up on me before I was even finished talking
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Efficient and polite
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
I have been to the Broadwater Surgery several times recently and have found all staff to be efficient and polite.
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Jackie Hogg - Posted on 07 December 2023
I was recently called in for a lung function test. Everyone is extremely friendly and helpful. Everything was explained to Me. The results were communicated and explained in detail and treatment given. If ever I need to call up for a medical issue I have been called back promptly and seen by a Consultant whenever was necessary. Keep it up Broadwater Medical Centre.
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by John Mangan - Posted on 28 November 2023
The eConsulting system can be a bit of a drag and to rigid but once you're passed that I can't fault the staff or the care
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2023
I received very good service by being sent to A & E immediately when it was thought I may have had a blood clot, fortunately it wasn’t but a ruptured bakers cyst. I needed to call the surgery two days later who responded immediately
Visited October 2023
Broadwater Medical Centre has not yet replied.
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Review titled BP recordings done online
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2023
I was asked to do a weeks recordings and submit them using a text hyperlink. Generally it worked well and was quite easy. The key issue with it that didn’t work consistently was the request for a reminder despite clicking to request one. I will be interested in what next from the surgery re communication as it took a month to sort out treatment change early this year. It could have been easily sorted by contacting me via email or text.
Visited October 2023
Broadwater Medical Centre has not yet replied.