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Broadmead Medical Centre

59 Broadmead, Bristol, Avon, BS1 3EA

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Broadmead Medical Centre.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Excellent Care

    Rated 5 stars out of 5

    by Rebecca Jane Gardner - Posted on 30 July 2024

    Had an ear infection in South Africa it was still causing problems on return to UK - was reviewed several times by a Practice Nurse then by a GP who made an ENT hot clinic referral -both were extremely gentle and kind and explained the situation to me - thank you!

    Visited July 2024

    Report as unsuitable

    Review titled Broadmead Medical Centre

    Replied on 21 October 2024

    Thank you for your feedback. We are so glad we were able to support you. We have passed on your feedback to our clinical team.

    Report as unsuitable


  2. Review titled Uncomfortable experience

    Rated 2 stars out of 5

    by Anonymous - Posted on 04 July 2023

    It would be helpful when a Dr phones a patient that they have access and has read a brief medical history before the interaction. I’ve spent the past 5 years with serious anorexia and epilepsy and even though I am now healthy with a lot of support from my previous GP and specialists, the GP had no idea I was a complex case and made a few comments which were very triggering. I have also had medication that has kept me stable for years now possibly being removed (i can only think it’s a funding issue?) simply because I have changed post codes. These are prescribed by psychologists, mental health nurses and in hospital, and I believe it should be up to a Dr to contact other people in my care and not make decisions without having met me or read any history. A better understanding of mental health or specific patients needs should be worked on to improve the practice. I’m able to take comments on the chin but previously being told to cut down on fat would have led me back to organ failure and being inpatient for anorexia in a psych hospital. I hate bothering GP’s like everyone else so it has put me off seeking help in the future.

    Visited July 2023

    Report as unsuitable

    Review titled Broadmead Medical Centre

    Replied on 06 July 2023

    Thank you for your comment, I am sorry to hear that your experience was not a positive one with us. I would be happy to investigate this and discuss it further with you if you would like to email me with your contact details at; bnssg.admin.bmc@nhs.net marking it for my attention, I will be able to do this. You mention the Doctor not having access so I am unsure if this is a new registration but I would be happy to look into this further for you. Best wishes Megan Joscelyne Operations Manager

    Report as unsuitable