Bridge Street Medical Practice
20 Bridge Street, Loughborough, Leicestershire, LE11 1NQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No good with mental health!
by Anonymous - Posted on 21 August 2024
Please avoid this surgery if you have mental health issues. When my husband and I moved to Loughborough we were recommended to them as he suffers from severe mental health issues and ADHD and needs a consistent doctor who's patient and supportive. He had such a traumatic experience with one of the doctors who belittled him and told him 'the NHS are on their knees and there's no money' that we decided to move to another practice. The experience left him worried and anxious for days afterwards as he felt like a burden (a reason why he struggles with his MH). He was asked if he self-harmed and when he said no they told him there was no help available, his own words after hearing this was 'maybe if i was hurting myself then they would help me.' The doctor in question is one who prides herself on her mental health and wellbeing skills and community 'wellbeing'. Not in her appointments though... I work in mental health as a professional myself, and was appalled that this is what is happening in GP appointments. We recommend everyone who is struggling with their MH books an appointment with their GP, this feedback from my own family member makes me not want to do this. He filled in a post appointment questionnaire and never heard back either (so they don't care). Avoid.
Visited March 2024
Bridge Street Medical Practice has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2023
Very efficient, friendly staff and always willing to help. I have been a patient for many years and always received exceptional care. Would reccomend to friends and family
Visited November 2023
Bridge Street Medical Practice has not yet replied.