Reviews

Displaying 1 to 1 of 1

1. Review titled Rushed service

   ★★★

   Rated 3 stars out of 5

   by Paula - Posted on 09 April 2024

   I was put on BP tablets a couple of months ago after a nurse general yearly appointment for my HRT followed by myself recording my BP as requested I called the surgery for a follow up appointment to give my Bp recordings to which I had a phone appt from a doctor & from this I was put on low BP medication Again I recorded my BP whilst on the tablets called the surgery to make an appointment to which again I was given another phone call appointment ! The doctor called seemed rushed or I felt rushed asked me you have made the phone appointment request ?? Are you on BP tablets ? she kept butting in & I felt not listened to I gave a couple of my BP readings to which she said well it hasn’t changed I will up the medication now So she was taking my readings to up medication when I think they should call me in for this to check not just up the dose I also mentioned Loss of weight fatigue and headaches I felt totally dismissed she was in a hurry and she sounded stressed In the end I just agreed I didn’t try to say anymore & she said my perscription would be ready to collect tomorrow I’m someone who does not like taking tablets So I feel it hasn’t been double checked that I need it to be increased or I would feel happier if it was checked but i felt I couldn’t ask I Through this I haven’t seen a doctor face to face once medication has been prescribed by what I’m giving them

   Visited April 2024

   Report as unsuitable

   Review titled Brent Area Medical Centre

   Replied on 10 April 2024

   Hi Paula, we are really sorry to hear this. If you would like us to investigate this further please email somicb.receptionstaff-bamc@nhs.net Kind regards, Emma Roberts, Practice Manager.

   Report as unsuitable

   ---