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Boundary House Medical Centre

462 Northenden Road, Sale, Cheshire, M33 2RH

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Reviews

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  1. Review titled Terrible communication at reception

    Rated 1 star out of 5

    by Anonymous - Posted on 07 March 2025

    I had my gp appointment on 07/03/2025 at 9.40. I came and booked with the receptionist and no one call me in for my appointment. 10.30 I asked the receptionist as another patient also waiting. She said system has not taken that I have arrived at the surgery. It’s been three hours now and they asked me to wait. Still no one has seen me. Very disappointed as this is clearly being careless towards me.

    Visited March 2025

    Report as unsuitable

    Review titled Boundary House Medical Centre

    Replied on 17 March 2025

    We are sorry we did not meet your expectation on your recent visit to the practice, sometimes IT does not always respond in the ways in which we would like. If this should occur in the future please speak to the reception team as generally we would not keep a patient waiting for 50 minutes with no update. They would be more than happy to update you, if system error or emergency had occurred which is sometimes outside of our control.

    Report as unsuitable